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SpringHill Suites by Marriott Lake Charles eee
SpringHill Suites by Marriott Lake Charles, 1551 West Prien Lake Road, Lake Charles, LA | Area: Lake Charles South
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4.2
HOTEL RATING: 
EXCELLENT
4.2 out of 5 (330 Ratings)
3.4 miles from Lake Charles centre
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Hotel Description
Buffet breakfast an indoor pool and hot tub and rooms with mini-fridges free Wi-Fi and sofa beds make the non-smoking Springhill Suites by Marriott Lake Charles a sweet place to spread out and relax. The non-smoking five-story Springhill Suites by Marriott Lake Charles offers 108 rooms furnished with free Wi-Fi sofa beds seating areas 37-inch flat-panel LCD TVs and iPod docking stations. Rooms also include microwaves mini-fridges and coffeemakers. Be sure to take advantage of the hotel's buffet breakfast before you head out for the day. Splash year-round in the indoor pool and hot tub or pump some weights in the fitness room. The full-service business center offers copy and fax services. The hotel provides free shuttle service. Parking is free too. The hotel is located off I-210 next to Prien Lake Plaza and one mile from the Prien Lake Mall where there's a variety of dining options. Downtown Lake Charles is four miles from the hotel. Try your luck at L'Auberge du Lac Casino or Isle of Capri Casino five minutes from the hotel. Guests feeling festive should check out the Mardi Gras Museum four miles away. Golfers are within five minutes of Contraband Bayou Golf Club Mallard Cove Golf Course and Lake Charles Country Club. The hotel is seven miles from Lake Charles Regional Airport.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
q
Accessible
x
Free Breakfast
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Golf Course
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Family room
` Smoking area
` Dry cleaning
` Internet services
` Spa and wellness centre
` BBQ facilities
` Non-smoking throughout
` ATM/cash machine on site
` Ironing service
` Hot tub
` Heating
` Fax/photocopying
` Luggage storage
` WiFi
` Sun terrace
` Shuttle service (free)
` Shared lounge/TV area
` Wheelchair accessible
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Daily Housekeeping
` WiFi available in all areas
` Children television networks
` Hot tub/jacuzzi

SpringHill Suites by Marriott Lake Charles Guest Reviews

OVERALL AVERAGE SCORE: 
EXCELLENT (4.2 out of 5)

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5

Exceptional - 5 out of 5

Miranda Sun, 10 November 2019

Exceptional

Liked: Staff was so friendly!

3.2

Pleasant - 3.1 out of 5

Virgil Sun, 10 November 2019

Pleasant

Liked: employees
Disliked: bed needs to be hauled away room went unattended (trash not removed) no cleaning in bathroom Saturday night 11/9/19 could not get into room had to have keys reprogrammed in addition we asked for a room with safety features in shower(handicapped) my fault for not requesting a room change in summary:we did not get what we paid for and price on confirmation$325.82 has pendiing charge of $375.00 Never Again!

4.8

Exceptional - 4.8 out of 5

Venard Fri, 1 November 2019

enjoyable

Liked: the location, comfort and service

3.5

Good - 3.5 out of 5

Anonymous Thu, 31 October 2019

It was fine. We just...

Liked: The staff was friendly.
Disliked: The layout of the bathroom. No ventilation in toilet room.

4

Very Good - 4 out of 5

Carolyn Wed, 16 October 2019

The breakfast was good. Staff...

Liked: Bed was hard
Disliked: The big closet could have been smaller and the bathroom much larger

3.8

Good - 3.8 out of 5

Shelly Sun, 13 October 2019

Good

Liked: Very nice place! Nice location!
Disliked: The pool area wasn't clean and the room was crowded but pretty nice!

4.8

Exceptional - 4.8 out of 5

John Sat, 12 October 2019

Exceptional

Liked: All of the staff at the hotel were very nice and friendly. The made us feel right at home. I Usually stay at the Golden Nugget We will continue to visit this hotel because we received the best service everything was amazing
Disliked: Nothing

2.9

Okay - 2.9 out of 5

Michubb1ne Mon, 7 October 2019

Okay

Liked: Close proximity to eateries and activities.
Disliked: The nonchalant attitude and approach that the front desk associate gave after I checked in. Went to my room, #209 and discovered that the TV and the bathroom vanity light was inoperable. I called, advised of the issue. Was told assistance was on its way....too no avail! No one showed! I then proceeded down to the front desk to discuss the issues. I asked to be switched to another room but was turned down! With no other options. I then requested to cancel my reservation and proceeded to go to the neighboring property, Residence Inn!

3.8

Good - 3.8 out of 5

Shelbie Mon, 7 October 2019

Good

Liked: The breakfast was delicious and staff was very friendly. The hotel is very clean. My kids really enjoyed swimming in the indoor pool.
Disliked: The A/C Unit in my room was not working properly. I had to ask front dest 3 times to please send someone up to fix it. I started asking at about 10 am. Then finally sent someone up about 5pm that day once i told them that if they didnt send someone up I either wanted a refund or another room. The maintenance guy finally came. The unit he replaced did not work either, so he called front desk and got them to switch our room amd comped some drinks for us at the hotel bar.

1.3

Poor - 1.2 out of 5

Jassica Fri, 27 September 2019

dont want to go back...

Disliked: service terrible, hotel not cleaned properly or stocked with essential linen for fold out couch for kids...asked for the linens and pillows NEVER recieved them ..just terrible place

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SpringHill Suites by Marriott Lake Charles 1551 West Prien Lake Road, Lake Charles, LA