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SpringHill Suites by Marriott Lake Charles

eee - (888) 420-1647
SpringHill Suites by Marriott Lake Charles, 1551 West Prien Lake Road, Lake Charles, LA -(888) 420-1647
Area: Lake Charles South
(Map)
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (635 Ratings)
1.6 miles Golden Nugget Lake Charles
v5 mins driving
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Hotel Description
Located in Lake Charles, 1.1 mi from L'Auberge Casino, SpringHill Suites by Marriott Lake Charles offers a fitness center and bar. The property is set 1.9 mi from McNeese State University and 2.5 mi from Lake Charles Civic Center. The property is 2.7 mi from Isle of Capri Casino. A seating area with a sofa bed, flat-screen TV and iPod docking station is furnished in all suites at SpringHill Suites by Marriott Lake Charles. Each suite features a microwave, mini-fridge and coffee maker. An American buffet breakfast is offered. SpringHill Suites by Marriott Lake Charles also provides a business center and guests can use the on-site ATM machine, check the newspapers or use the fax machine and photocopier at the hotel. SpringHill Lake Charles can conveniently provide information at the reception to help guests to get around the area. This hotel is within 1.5 mi of Contraband Bayou Golf Club and L'Auberge du Lac Casino. Mardi Gras Museum is a 9-minute drive away.

Check-in time: 16:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Free Parking
` Golf Course
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` Chapel/shrine
` Heating
` Wheelchair accessible
` On-site parking
` indoor pool
` seating area
` telephone
` alarm clock
` kitchenware
` Accessible parking
` Designated Smoking Area
` Free Wi-Fi
` Hair/Beauty Salon
` Radio
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Sofa
` Linens
` additional toilet
` Carpeting
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Staff trained in safety protocol
` Food delivery
` Audible alarm
` balcony/terrace
` Accessible rooms through interior corridor available
` Accessible vanities available
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Trash cans
` Sleep comfort items
` Walk-in shower
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Accessible bathtub available
` Accessible shower available
` Xerox/fax in business center

SpringHill Suites by Marriott Lake Charles Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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4.5

Wonderful - 4.5 out of 5

James Sat, 31 May 2025

It was good. No issues

5

Exceptional - 5.0 out of 5

Andria Tue, 20 May 2025

Great place for family friendly...

Liked: Easy to find and easy to check in
Disliked: Everything was perfect for what we needed

0.5

Poor - 0.5 out of 5

Kayla Mon, 5 May 2025

Horrible

Liked: I like the location of the hotel and that they had free breakfast even though I didn’t eat the breakfast
Disliked: First started when we got there and check in was taking forever because their key card scanner wasn’t working. The front desk receptionist apologized for the slow inconvenience but didn’t seem sincere. Then when we made it up to the room we pulled out the sofa bed as we had a long day of travel. Immediately we were met with a bed that had sooo many stains AND BUGS. Not Like one or two but multiple bugs crawling alll over the bed. I went to the front desk to ask for anther room. The receptionist took my room card. Went to make anther and came back and handed me the new room card. Not once she did apologize. Not once did a manger come out. Nothing. Since we were tired I went to make sure the second room was good. We had blankets that had stains on them towels that were stained as well. And the toilet plumbing did not work well so we were forced to go to the main floor lobby and use the restroom down there (we were at the top floor) The parking was horrible. People were parked in fire lanes and I was told by the front desk reception that I had to park my car in the fire lane just not blocking the trash can. It was very inconvenient and gave me major anxiety as I had to leave my car literally parked in the driving lane and anyone could have hit it. We tried to look for a different hotel but everything was so expensive due to it being the same day request. Horrible experience Marriott is going downhill.

5

Exceptional - 5.0 out of 5

Molly Mon, 28 April 2025

Exceptional

Liked: Nice, well maintained facility with comfortable room.
Disliked: Very close to interstate. Traffic noise was very noticeable from the second floor room that faced the highway.

2

Disappointing - 2.0 out of 5

Brittany Tue, 8 April 2025

My stay overall I didn’t...

Liked: The property was clean and accommodating

5

Exceptional - 5.0 out of 5

Karen Sat, 5 April 2025

Exceptional

5

Exceptional - 5.0 out of 5

Jannine Thu, 3 April 2025

Exceptional

0.5

Poor - 0.5 out of 5

Cassie Wed, 2 April 2025

I wish it would have...

Liked: The location
Disliked: It was so hot and the air conditioner didn't work in my room I told the lady at the front desk and she didn't even bother to have it checked out. The staff was extremely rude. I couldn't find an ice machine that worked, so I had to leave the hotel and find a store to buy my own bag of ice, then once I returned to the hotel every parking spot was taken, so I called down to the the front desk to ask where the additional parking lot was located and she just told me sorry and pretty much I was on my own that if I wanted I could park in the rutted up muddy grass where I would have most definitely got stuck. Then on top of all that I had asked the lady when I checked in if my info about me being there and my room number could be kept confidential, she said yes, but then gave out the information to someone who had called the office.

5

Exceptional - 5.0 out of 5

Europa Mon, 31 March 2025

Exceptional

1

Poor - 1.0 out of 5

Kevin Fri, 28 March 2025

Cold water, not worth it.

Liked: Showers would not get hot after running water for 10 to 12 minutes. Had to take cold to slightly warm shower. Checked out after two days and went elsewhere. Also, breakfast was not on par with what it had been the last couple of times I stayed there.

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SpringHill Suites by Marriott Lake Charles 1551 West Prien Lake Road, Lake Charles, LA