Name: Sonesta Select Atlanta Cumberland Galleria Ballpark
Address: 3000 Cumberland Boulevard, Atlanta, GA
Telephone: (888) 420-1655
Rating: 4

Sonesta Select Atlanta Cumberland Galleria Ballpark Guest Reviews

Overall Average Score:

Very Good (4.5 out of 5)

Write a review

Exceptional

Very nice hotel, convenient to...

Liked: Close to Truist park, restaurants, downtown, mall. Clean rooms, staff was nice.
Disliked: Water pressure in shower

It was a good experience

Liked: The room was clean and very spacious
Disliked: Open the balcony back up

Exceptional

Superb

Bad

Liked: The pool was the only part that I enjoyed
Disliked: What I didn’t like about the property is that a smoke detector alarm went off at 7:00 in the morning while I was sleeping. After calling on the hotel room phone the phone was never hooked up. I had to call on my personal phone after speaking with the desk staff who had a very disrespectful attitude towards me after requesting that someone come up and check the smoke detector. Mind you there was no smoke/ smoking, no smell, and no shower had been turned on that morning. The desk staff aggressively accuses me of smoking charging at me aggressively in the room mind you I am a female and he was an older male. After explaining to the desk staff about the smoke detector he continued to argue with me. I will never book at this hotel again I felt racially profile. If further actions need to be taken into action I will do so.