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Sonesta ES Suites Cleveland Airport eee - (855) 261-9021
Sonesta ES Suites Cleveland Airport, 17525 Rosbough Boulevard, Middleburg Heights, OH -(855) 261-9021
Area: Airport South - Middleburg Heights - Strongsville Area
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BOOK ONLINE OR CALL - (855) 261-9021
3.45
HOTEL RATING: 
PLEASANT
3.45 out of 5 (870 Ratings)
0.6 miles from Middleburg Heights centre
BOOK ONLINE OR CALL - (855) 261-9021
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Hotel Description
Sonesta ES Suites Cleveland Airport is 10 minutes from the Cleveland Hopkins Airport and offers an airport shuttle. The all-suite hotel also offers a 24-hour gym and SportCourt outdoor pool and free WiFi. Each room at the hotel is furnished with separate living and sleeping areas and kitchenettes. A large work desk and cable TV with pay-per-view movies are also provided. Guests can use the picnic area and the laundry facilities. Business services are available. Downtown Cleveland and the Rock and Roll Hall of Fame are 20-minutes from the hotel. The Cleveland Metroparks Zoo and Progressive Field sporting venue are also 20 minutes away.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
A
Business Center
Other Amenities
` Free Parking
` Garden
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` outdoor pool
` telephone
` dishwasher
` kitchenware
` 24-hour security
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Non-Smoking Rooms Available
` Exterior Corridor
` Sofa
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` Tennis court & equipment
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Airport shuttle (charges may apply)

Sonesta ES Suites Cleveland Airport Guest Reviews

Overall Average Score: 
Pleasant (3.45 out of 5)

Write a review

1

Poor - 1.0 out of 5

Randi, Port Cl, visiting Cuyahoga County Fairgrounds Wed, 25 October 2023

Was not impressed. I will attach photos and video. 59 minutes before my show the general manager says to desk clerk, tell her she can have her money back. On 2 rooms b4 my show. Wow. No compassion. I asked for a new room due to following and again pictures and video to accompany. Kicked in door with 2 screws holding lock on, not safe as I stated. Dishes in dishwasher, I don't work there to clean and put dishes away. Finger prints and sticky stuff on end table and TV. 6 inch yellow circle on bed, yeah. Which I had to strip and change myself as no one could bring it. Cob webs everwhere. Heater room open. You have an internal leak in the walls which allows water damage and big drops of paint filled with water. Shower curtain hanging on by rachet screws. Partying in the parking lot. Smoking weed in the halls or it was just that trifling of a smell. I complained like 6 times with no empathy. Complained face to face, perfectly brainwashed answers with no compassion or integrity for people wanting a safe place away from home. Do better!

Liked: My family came.
Disliked: Whole room.

4.5

Wonderful - 4.5 out of 5

Joani Mon, 18 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Morgan Sun, 17 March 2024

Superb

Liked: Great location with lots of activities and food around. Very nice place!
Disliked: When I went to check out and get a copy of the receipt the employee was away from the desk and I was unable to get I to the lobby and leave my keys. It was about 2:45 am and our lift driver was otw to pick us up to be at the airport by 3. So didn't get to drop the keys off or get a receipt but other than that there was nothing bad at all about this place!

2

Disappointing - 2.0 out of 5

Cynthia Sun, 17 March 2024

Disappointing

3

Pleasant - 3.0 out of 5

Karen Mon, 11 March 2024

Pleasant

Liked: The location was convenient for our needs.
Disliked: The room smelled funny and it was dingy. The fireplace didn't work. The bed was comfortable. We didn't use the kitchen facilities at all.

4.5

Wonderful - 4.5 out of 5

Aaron Tue, 27 February 2024

It was good

Liked: Took about 30 minutes to check in
Disliked: No towels in bathroom. Had to drive down to the front desk to get some

5

Exceptional - 5.0 out of 5

Jankowskj Thu, 22 February 2024

It was very nice

Liked: Room is big clean
Disliked: Everything was good

4

Very Good - 4.0 out of 5

Aaron Mon, 12 February 2024

After getting the stove fixed...

Liked: The couch was torn. Took about an hour to get the stove working. Help came and they had to pull it away from the wall and noticed that it was unplugged
Disliked: No coat hangers. Had to go to front office to get some

5

Exceptional - 5.0 out of 5

Nibba Fri, 2 February 2024

Exceptional

4

Very Good - 4.0 out of 5

Anne Sun, 28 January 2024

Very good value for money,...

Liked: Fireplace was nice. Very quiet, location was great!
Disliked: Beds not the most comfortable, asked for an extra pillow but not an option. Not a huge deal, I'd stay here again, just would bring my own extra pillows.

5

Exceptional - 5.0 out of 5

Raymond Wed, 24 January 2024

Overall pretty nice stay, employees...

Disliked: Had a lot of trouble with the keys.

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Sonesta ES Suites Cleveland Airport 17525 Rosbough Boulevard, Middleburg Heights, OH