Great staff, excellent customer service, great location, great accommodations (rooms)

Liked: Positive

Sonesta will always get my...

Liked: I didn’t have breakfast, I had dinner. The crab cakes were delicious. I also had the flat bread chicken which was also delicious. The drinks were quite delightful as well. I will give it all 10 across-the-board.
Disliked: Everything was great.

Exceptional

Horrible

Liked: Nothing
Disliked: Horrible experience from check in to check out. Unprofessional staff and dirty room. Stained sheets and pillow cases that the housekeeper didn’t want to change. I asked about the pool during check in and was told that it was open but once I got to the pool area, the pool was dirty and appeared not to be open for the season

excellent

Liked: the convience and the price. I booked this after my flight was cancelled
Disliked: That i didn't know about this hotel sooner. I overpaid at a previous hotel i had stayed at days before booking this one.

Good

Liked: location to airport
Disliked: Expensive parking, room was not clean, bathroom smelled, bathtub was rusted. We did not use it. Carpet was stained Poor experience!

Exceptional

Good hotel and location

Liked: The hotel and room were very nice. Very convenient for getting to the airport.
Disliked: Have to pay for parking

Exceptional