Sheraton San Jose Hotel

I

Liked: Nice garden and pool area.
Disliked: Tired decor, hot tap didn’t work, aircon noisy, staff confused and unhelpful, breakfast average and slow + you have to pay extra for parking which wasn’t clear when booking.

Very good

It was ok for a...

Liked: Staff was friendly. Linens were clean.
Disliked: Shower was fairly rusted. And the bed was soo uncomfortable

Exceptional

Just to sleep

Liked: Nevertheless we had a two-room suite it was old and not as clean as we expected. There was no cold water in a bathroom faucet (it was broken), there was no soap in the bathroom, the living room sink was clogged (the water didn’t flow through).

Good pool area, but rest...

Liked: Pool area was good but rooms need a lot of updating. Hope Sheraton will renovate soon. It’s a great location and great pool area but needs to renovate hotel/courtyard rooms and revitalize their restaurant on site.
Disliked: Rooms are outdated/rundown.

Exceptional

Liked: The pool for the kids
Disliked: Loud people next door

Convenient accomodation in San Jose

Liked: The hotel was nice and clean. We used the pool. The reception and housekeeping staff were friendly and helpful. There’s not much around that area but there are shops a short drive away. The downtown is not far either.
Disliked: The hotel is located just next to a highway but with windows closed it’s quiet.

Nice and comfy

Liked: The rooms were nice. Comfy bed and high pressure shower. Large pool and parking lot. Nice bar.
Disliked: Room needs a refrigerator and the pool needs to be cleaned.