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Sheraton Niagara Falls

eeee - (888) 428-0221
Sheraton Niagara Falls, 300 3rd Street, Niagara Falls, NY -(888) 428-0221
Area: Niagara Falls
(Map)
3.8
HOTEL RATING: 
GOOD
3.8 out of 5 (869 Ratings)
0.6 miles from Niagara Falls centre
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Hotel Description
Sheraton Niagara Falls is just footsteps from Niagara Falls and Maid of the Mist Boat Tour. Sheraton Niagara Falls is directly connected to the Seneca Niagara Resort and Casino via an enclosed walkway. Each of the 391 guest rooms and suites are equipped with microwaves, refrigerators and in-room safes. Guests are also provided complimentary Starbucks Coffee in each room. Free WiFi access is offered throughout the hotel. The property also features The Reef Beach Club, which includes Niagara USA's largest indoor pool, two hot tubs, a tank of aquatic life and a coral reef lagoon. Sheraton Niagara Falls features a 24-hour fitness center, business center, and meeting and event facilities to meet your needs. Sheraton Niagara Falls conveniently offers a variety of on-site dining options, including Rainforest Cafe, Starbucks Café and Torrent Bar & Restaurant. Niagara Falls, the Aquarium of Niagara and Niagara Falls State Park are all just a 0.6 mi walk away. The Fashion Outlets of Niagara Falls are 5.3 mi away. The property is also adjacent to The Niagara Falls Convention Center. Well set in Niagara Falls, Sheraton Niagara Falls provides air-conditioned rooms, free bikes, free WiFi and a fitness center. Providing a restaurant, the property also features a shared lounge, as well as an indoor pool and a hot tub. The property has an ATM, a concierge service and organizing tours for guests.

Check-in time: 16:00   Check-out time: 11:00
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4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
q
Accessible
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Casino
` Meeting/Banquet Facilities
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Coffee shop
` Private check-in/check-out
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` 24-hour security
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Game Room
` Hair/Beauty Salon
` Massage services
` Restaurant(s)
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Staff trained in safety protocol
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Currency exchange service
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Soundproof rooms available
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Alternative meal arrangement
` Allergy-free rooms available
` Cleaning products available
` Xerox/fax in business center
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Sheraton Niagara Falls Guest Reviews

Overall Average Score: 
Good (3.8 out of 5)

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4

Very Good - 4.0 out of 5

Muhammad Tue, 6 May 2025

Very good

2.5

Fair - 2.5 out of 5

Caron Mon, 5 May 2025

Not great

Liked: Location. I’ve stayed there many times and it was always great. This will be the last time I stay here.
Disliked: Hotel was filled with rude children and adults for a dance competition. Over priced and lots of add on fees including parking.

4

Very Good - 4.0 out of 5

Robin Wed, 30 April 2025

Very good

3.5

Good - 3.5 out of 5

Matthew Thu, 24 April 2025

Good

3.5

Good - 3.5 out of 5

Fauzia Tue, 22 April 2025

Good

Liked: Hotel is clean, and very close to the Niagara Falls just 4-5 mins walking distance.
Disliked: The lady at the reception was weird. She was trying to be friendly and funny but in a very weird way which made me uncomfortable. I was like "excuse me I am not your friend so you better have some boundaries. I was tired so didn't engage with any conversation. She looked high but I don't know so don't want to make any assumptions. She didn't ask for my ID which is unprofessional. I requested one bedroom with King and one with 2 queens and she gave us both with 2 queen beds. My friend and her husband had to come back down to get their room changed. She definitely needs some training.

5

Exceptional - 5.0 out of 5

Lori Mon, 21 April 2025

We had an amazing stay...

Liked: So many positive things to say about this hotel!! The location couldn’t be more perfect! Old Falls street is unlike anywhere else I’ve ever been (in season). Bands & entertainment on the closed off street, quaint cafe’s, you can walk around with adult beverages and even ping pong and giant chess and a bunch of other games on the sidewalks. We stayed on the brand new 6th floor of the Sheraton. VERY clean, beautiful rooms. We ate at both the Rainforest cafe and Starbucks on the main floor of the hotel; very convenient! They had 2 GIANT hot tubs and the pool was huge as well. It’s only about a 5 minute walk to the Falls and we used the tunnel between the hotel and Casino to walk over to the Casino one evening. & if you wanted to you could even walk over to Canada on the bridge to see the Falls.. maybe a 10 minute walk from the hotel to get to the bridge. Staff was very friendly & helpful! I will be back for many future trips!
Disliked: Not a single bad thing to say!!

5

Exceptional - 5.0 out of 5

Jaci Fri, 18 April 2025

Exceptional

Liked: The restaurants, the pool is nice
Disliked: Parking fees

4.5

Wonderful - 4.5 out of 5

Pamela Wed, 16 April 2025

Superb

Liked: It had a musty odor the water never got hot the jacuzzi was cold. The staff were excellent.

3.5

Good - 3.5 out of 5

Vishal Tue, 15 April 2025

Good

5

Exceptional - 5.0 out of 5

Antonio Sun, 13 April 2025

Exceptional

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Sheraton Niagara Falls 300 3rd Street, Niagara Falls, NY
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