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AustraliaSheraton Mahwah Guest Reviews
Overall Average Score:
Very Good (4 out of 5)
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Richard Tue, 5 December 2023
Passable
Jill Sun, 3 December 2023
Exceptional
Arie Fri, 1 December 2023
Very good
Liked: Space food ok
Disliked: No vegetables too expensive should be included in price
Shi Wed, 29 November 2023
Very good
Justin Wed, 29 November 2023
Passable
Shaye Fri, 24 November 2023
Good
Mike Thu, 23 November 2023
A great stay I would...
Liked: The breakfast was great. The bed comfort was great as well. The bathroom was nice. The location is great. The hotel was quiet.
Disliked: The size of the The room was okay. For the price I paid it could have been larger and more spacious. I felt the TV was not modern.
Chaim Tue, 21 November 2023
Exceptional
Disliked: poor tv connection
Jon Thu, 16 November 2023
Exceptional
Liked: I messaged the hotel a couple weeks before arriving to request a room with a view of the gorgeous mountainous surroundings. I explained it was our 20 year wedding anniversary and it would be really nice to have a romantic view. The hotel responded quickly with and said they would see what they could do (no promises, in other words) To our delight, when we arrived the young lady of the desk (name escapes me-sorry) was super friendly and once my reservations were pulled up, she wished me a happy anniversary and provided the keys to our room PLUS breakfast for two in the hotel`s restaurant. What an amazing gesture! We got to our room (on the 17th floor) and sure enough we had the best view we could imagine! -pics below.
Disliked: I simply have NO complains, was a wonderful experience.
Nicole Thu, 16 November 2023
Short staffed. Stay at your...
Liked: I enjoyed the warm pool and the cozy bed in my room
Disliked: I was one of 20 + cars that got vandalized overnight during my stay. The hotel has no cameras in the parking lot or pointing in that direction. The staff didn't notify it's guess once they found out. I had to find out on my own and the hotel didn't provide me with any form of accommodation. I felt unsafe the rest if my time there. The tea cups and hot water jars were also dirty in the dining/breakfast area. When I asked for a clean cup the staff just swapped it with a cup from another table and still left the dirty cup out.
