SureStay Plus Hotel by Best Western Fayetteville Guest Reviews
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Thomas S, Glen Allen, visiting Crown Coliseum Mon, 23 January 2023
Everything looked old; somethings needed to be replaced; room smelled like smoke or some other smell even though I paid for non-smoking.
Liked: Close to Crown Coliseum.
Disliked: Looked old; room smelled like smoke or some other smell even though I paid for non-smoking.
Penny Mon, 15 April 2024
It was ok mirrors need...
Liked: It was a place to sleep
Disliked: The smell of the rooms
Neal Sat, 13 April 2024
DONT STAY HERE
Liked: The staff was the only thing we liked. She was so nice and helpful. Wish I could remember her name.
Disliked: Where to start. First we get a room. Tv doesn’t work, there was a phone in the drawer but not cord. 1 lamp was broken. Other lamp has food stains. The room beside us had their door open when we arrived. I got high walking to our room. The nice lady at the desk moved us to another room. Everything worked but to us the bed looked sketchy. Slept on the couch.
Andy Sat, 13 April 2024
Superb
Nichole Sat, 13 April 2024
Poor
Liked: Horrible drug dealers users and room smelled awful
Disliked: Everything
Myqual Wed, 10 April 2024
Room was infested with bedbugs...
Liked: ABSOLUTELY NOTHING!!!!!
Disliked: My room was infested with bedbugs and roaches! I went to the front to see about changing rooms and they refuse to change my room. I cannot stay in it! I tried to sleep in the lobby and they will not allow me to do so either! By far the worst experience I ever had with dealing with a hotel. I have pictures supporting this issue.
Turner Wed, 10 April 2024
Disappointing
Mindy Tue, 9 April 2024
Very good
Liked: The prices.
Disliked: The noise and roaches.
Deatrice Mon, 8 April 2024
The price is not worth...
Liked: Staff
Disliked: The doors was dirty. A roach was crawling in our room. The tub was dirty. Cobb web's in the ceiling. Motorcycle club playing music loud and the smell of marijuana.
Carmen Sun, 7 April 2024
I love the lady that...
Disliked: The room was supposed to be a pet friendly, and the rug smelled like urine. There were cobwebs and dead spiders on the corner of the windows. One of the bed the sheets had urine stains on it? The toilet didn’t work without a plunger.
Umma Fri, 5 April 2024
Bad
Liked: I don’t recommend stay in this property because the room is not clean, they don’t clean the hotel, inside the room smell so bad I use my full bottle perfume but still smell so bad, I travel all the way from London to USA. I don’t recommend
Disliked: They didn’t clean, inside the room smells like