Rocpool Reserve Hotel and Chez Roux Restaurant Guest Reviews
Write a review
Write a review
John Wed, 8 November 2023
Exceptional
Ghillean Sun, 29 October 2023
Superb
Erhardt Thu, 19 October 2023
Exceptional
Antonius Mon, 9 October 2023
Superb
Andrew Sun, 8 October 2023
Lovely staff, terrible room, massive...
Liked: Staff were lovely. Really very nice.
Disliked: The bedroom was a massive letdown. The door rattled all night, the gutter outside was broken with rainwater cascading onto the ground below making a loud noise, the was a problem with one of the sinks with actual bits of leaves coming out the tap, there was a loose floor socket feeding the tv. There were small holes in the wall above the light socket. The blind was covered in dead flies. At over £350 a night I was very very disappointed.
Deborah Mon, 2 October 2023
Exceptional
Tracey Mon, 18 September 2023
The stay and experience of...
Disliked: Shower enclosure and grout looked dirty. No vegetarian option for a cooked breakfast except eggs.
Terry Tue, 12 September 2023
Did not live up to...
Liked: Spacious room, big bathroom and private hot tub
Disliked: No elevators so luggage had to be carried up/ down stairs. Although staff did assist. The restaurant did not meet expectations for dinner. My wife had the vegetarian option which consisted of 3 small pieces of cauliflower, should have been a starter not a main. That said the breakfast was perfect. The bathroom was very cold.
Mark Fri, 8 September 2023
Very good
Liked: Dinner was great well worth the money and the staff were all friendly and very helpfull
Disliked: Room was nice not sure if it was worth the money but comfortable
Andrew Sun, 3 September 2023
Exceptional
Liked: Cosy. Staff were sensational.