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AustraliaResidence Inn by Marriott Richmond Midtown/Glenside Guest Reviews
Overall Average Score:
Wonderful (4.55 out of 5)
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Margaret Sun, 27 April 2025
Excellent Stay
Liked: Very friendly front desk staff. Room was very spacious, modern and very clean.
Alaisha Fri, 25 April 2025
Exceptional
Elizabeth Mon, 7 April 2025
Wanted to love it, but...
Liked: I truly wanted to love this hotel. I picked it because of the amazing 9.1 rating. To start off, the staff was pleasant. I went to the front desk twice, and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area. They had free cookies, lemon water, and popcorn at the front desk area. Right when we got into the room, I noticed it was muggy. But it was hot out, so it wasn't a big deal, but the room was large and nice. I have a habit of checking mattresses for bugs, LOL so, I pulled the main sheet up and the fitted sheet and noticed that there was a mattress cover that had blood and stains on it almost like someone was picking their nose and they wiped it on there. Disgusting. Also, there were stains on the headboard. Breakfast was decent, so I had no issues with that. They had some type of meat (changed daily), eggs, and really good home fries. The Belgian waffles were really good the one morning. We were there for my child's competition so we decided to go to the pool after it. There was so much chlorine that it fully died her entire brand new bathing suit that was bright purple to a pale purple, almost looking white. And it completely fried her hair. I couldn't even comb through it no matter what we put in it. Even after a few days, there is still a waxy substance to her hair and clumps together. This was very upsetting due to having to put my daughter's hair up for the competition and have it curled, and it did not go well. The number one issue that I had with this facility was how loud it was in the room all day and all night from having our window at the four-way intersection. Every 10 to 20 seconds, there were very loud cars / trucks / motorcycles flying by. Almost like they were racing. Truly, it sounded like they were in your room half the time. To top it off, there was a light shining inside the top of the windows from a light post right outside the room.
Dmitriy Wed, 2 April 2025
Superb
Trista Mon, 3 March 2025
The employees were nice and...
Liked: Loved the style of the room it was roomy and very comfortable
Morrison Sun, 16 February 2025
Exceptional
Reshona Tue, 11 February 2025
Exceptional
Kyle Fri, 17 January 2025
The bartender in the restaurant...
Barbosa Sun, 5 January 2025
Superb
Ron Tue, 31 December 2024
Superb
Liked: Clean, well organized. Room had a small kitchen, including full size fridge/freezer. Layout with TV was clever. They asked what floor we wanted to be on and accommodated that. Just very pleasant for a stop-on-highway place.
Disliked: EV chargers charge by the hour, not by the kw. Kinda frustrating, but nice that they have EV chargers.
