This is the best experience I have ever had at a hotel. From checking in, the room, down to the valet service - everything was perfect.

Liked: The room and people.
Disliked: Nothing.

We loved our room and the staff. We will stay again.

Exceptional

Superb

Worst hotel experience ever.i will...

Liked: Didnt offer breakfast
Disliked: They could have told me none of the guest amenities were available ,no room service.felt like i was in jail....

Excellent price for and excellent...

Liked: Really liked the room and the amenities included.
Disliked: Just disappointed we couldn?t enjoy a better breakfast. COVID-19 put a stop to that.

Fine

Disliked: I was quoted 1 price by Expedia charge two different price at the motel and then had to additionally pay for parking which I'm not used to

Most stressful get away we...

Liked: The bed & ladies at front desk
Disliked: The fact valet got paint on my 2020 2wk old car that we paid to have valet, was discounted for 2 days of valet(wasn't enough) they scraped up our window to get paint off, all paint was then STILL visable which we had to get removed upon arriving home! , no breakfast like stated at check in! We were told to wake up vome down a meal (as advertised would be boxed and bagged due to the virus issue) we were handed 2 banana, and no juice, coffee or anything! no cleaning was offered, was told no upon asking and to leave our garbage outside the door after it sat in our room for 2days . Sheets not given, asked to have them changed was told they weren't doi.g that on days we were there. Pretty gross really. I change mine at home every other day...shower was broken needed fixed on arrival, the "store" was like 5 shelves of over priced .50 snacks. Asked for more coffee never came, no ice available. Oh anytime we walked out someone was begging for money,smokes.. I complained sa.e guy was still there when we came back out!

Exceptional

Liked: The hotel was amazing. They talked a lot about the property being an old bank and gave us some information. The hotel room was amazing set with a kitchen and everything you could possible need.
Disliked: One thing that I did not like is the water was warm. It would not get hit enough for a comfortable shower.

Great place to stay -...

Liked: Very clean, friendly and helpful staff. Beautiful lobby area! Easy to find and very close to all events in the Columbus area.
Disliked: Breakfast - eggs were rubber like. Other then the eggs there was a good section of breakfast items to choice from.

Exceptional

Liked: Loved the location, loved the building, great continental breakfast, really nice room, very polite and helpful staff!