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AustraliaResidence Inn Columbus Downtown Guest Reviews
Overall Average Score:
Very Good (4.23 out of 5)
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Chezerae, Cleveland, visiting Nationwide Arena Thu, 27 September 2018
This is the best experience I have ever had at a hotel. From checking in, the room, down to the valet service - everything was perfect.
Liked: The room and people.
Disliked: Nothing.
John G, Canton Mon, 2 May 2016
We loved our room and the staff. We will stay again.
Steven Sun, 14 February 2021
Superb
Liked: I liked the history behind the property. It was neat to see a old bank turned into a hotel and still leaving the character of the old bank. I also had a nice view looking out over the city.
Disliked: The only thing that I didn?t like was that there wasn?t guest parking on site and it cost $30.00 for overnight parking. The guys at the valley were really good.
Katie Tue, 20 October 2020
Great location
Liked: The staff was so welcoming. They made us feel very safe and clean. The rooms were nice and the beds comfortable. And our car was valet parked in a secure garage which was the first in our cross country trip.
Disliked: Wish there was a hot tub.
Tiffanni Thu, 24 September 2020
Poor
Liked: Location was great for the wedding venue we were going to
Disliked: There was dried throw up on the bed skirt and floor , with Covid or any day this should never happen ,
Anthony Sun, 23 August 2020
Very good
Anonymous Wed, 29 July 2020
Exceptional
Dandre Tue, 7 July 2020
Superb
Julian Mon, 29 June 2020
Worst hotel experience ever.i will...
Liked: Didnt offer breakfast
Disliked: They could have told me none of the guest amenities were available ,no room service.felt like i was in jail....
Doug Fri, 12 June 2020
Excellent price for and excellent...
Liked: Really liked the room and the amenities included.
Disliked: Just disappointed we couldn?t enjoy a better breakfast. COVID-19 put a stop to that.
Corinne Wed, 10 June 2020
Fine
Disliked: I was quoted 1 price by Expedia charge two different price at the motel and then had to additionally pay for parking which I'm not used to
Jennifer Wed, 27 May 2020
Most stressful get away we...
Liked: The bed & ladies at front desk
Disliked: The fact valet got paint on my 2020 2wk old car that we paid to have valet, was discounted for 2 days of valet(wasn't enough) they scraped up our window to get paint off, all paint was then STILL visable which we had to get removed upon arriving home! , no breakfast like stated at check in! We were told to wake up vome down a meal (as advertised would be boxed and bagged due to the virus issue) we were handed 2 banana, and no juice, coffee or anything! no cleaning was offered, was told no upon asking and to leave our garbage outside the door after it sat in our room for 2days
. Sheets not given, asked to have them changed was told they weren't doi.g that on days we were there. Pretty gross really. I change mine at home every other day...shower was broken needed fixed on arrival, the "store" was like 5 shelves of over priced .50 snacks. Asked for more coffee never came, no ice available. Oh anytime we walked out someone was begging for money,smokes.. I complained sa.e guy was still there when we came back out!
