Residence Inn by Marriott Columbus Downtown Guest Reviews
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Write a review
Chezerae, Cleveland, visiting Nationwide Arena
This is the best experience I have ever had at a hotel. From checking in, the room, down to the valet service - everything was perfect.
Liked: The room and people.
Disliked: Nothing.
John G, Canton
We loved our room and the staff. We will stay again.
Crystal Tue, 17 June 2025
Great stay! Great service!
Liked: The historical structure of the hotel. The entire staff was polite, pleasant, resourceful and treated us like family.
Disliked: I did not realize at pre paying that I would have extra cost for valet parking. I would have like to be able to know that when looking at the hotel information
Jill Sat, 14 June 2025
Loved it and would recommend...
Liked: Great food and staff
Shameika Mon, 28 April 2025
Pleasant
Liked: I like the friendliness of the staff
Disliked: The microwave was dirty, things left from previous occupants were in the room still. Floor near bathroom was bad and tore our socks when we walked on it. Sofa bed very uncomfortable
Regina Fri, 11 April 2025
Exceptional
Ian Mon, 24 March 2025
Very good
Maria Sat, 8 March 2025
Superb
Haitham Mon, 3 March 2025
Very good
Shannon Sat, 1 March 2025
Overpriced and needs cleaned, limited...
Liked: The staff was very nice!
Disliked: We had a suite. When I called for ice I was told we had a fridge. The fridge’s ice maker was empty. When ice was brought up to the room there was a long black hair frozen in it. I did call and have them bring more ice up.There was a dark, curly pubic hair in the corner of the bathroom when we got there. Also, went down to breakfast around 8am. Was already out of orange juice, English muffins, blueberry muffins and the other flavor was not empty. Disappointed, it was only 1.5 hours into breakfast with 1.5 hours left.
Joshua Sun, 16 February 2025
Superb
Garcia Wed, 12 February 2025
It was just what I...
Liked: I loved the atmosphere and how the bank vault door is still there.
Disliked: Our TV didn’t work but with so much around we didn’t even need it.