Red Roof Inn San Dimas - Fairplex

Poor

Liked: Cleanliness
Disliked: The staff was rude

Never again.

Liked: Staff was polite and helpful.
Disliked: The property was well worn. Everything about the room was old and showed its age.

Disappointing

Liked: Bed was clean and comfortable. Air conditioner worked well. TV channels was good.
Disliked: The bathroom door was damaged. Would not open all the way. There was only one soap in the bathroom. There should have been more at the sink. There was no towel at the sink. No breakfast provided. There were several homeless people roaming around on the property. I was worried my car would get broken into. The ice machine was upstairs. My room was downstairs. I had to park across the parking lot because the parking on my side of the room was all handicap parking.

Bad

Disliked: Our room wasn't ready upon arrival. In the shower, there was hair stuck to the ceiling, the fan to ventilate the bathroom didn't work, and the shower curtain rod was falling. The room smelled like urine, especially if you turned on the ac. Not worth over one hundred dollars for one night.

Do stay here

Liked: There was two many people that didn't have rooms hanging in the parking lot at 3am 4am and 6am the police were there to stop drug activities non employees had on employees uniforms checked out early to avoid conflict with local gang that live in the hotel my stay was a nightmare I had to stand watch too make sure we didn't become target do to other renters calling police on the drug activities.

Passable

Disliked: We received texts and a phone call on the day of our arrival asking if we would be arriving at 4 pm. I replied yes every time yet when we arrived at 4:05, the house cleaner was still working on our room. We waited in our car till she finished at 4:30.

Exceptional

A bit rough around the...

Liked: A bit rough around the edges

Good

Liked: Convenient, fairly clean
Disliked: Standing, dirty water several inches deep in the large sink