Red Roof Inn Kalamazoo West - Western Michigan U

Very poor

Very poor

Liked: The location is very good.
Disliked: The door to the room isn't weather sealed at all so light and air come through. The remote for the TV didn't work. The mattress was completely worn out. The stopper for the sink drain was broken. The tub has many large chips that are rusted. The heating/AC unit front grill and gard were completely broken off. When I returned SAT afternoon my key card didn't work, I went to the office and she told me I needed to pay for my second day (when I booked I paid the entire balance for 2 days) she said I had only paid for one day. I had to get the paperwork to prove to her I had paid fully and didn't owe money.

Exceptional

Exceptional

Loved it

Liked: Everything

Poor place to stay

Liked: Shower was hot
Disliked: People were smoking before me. No waste basket. No soap in hand dispenser. Shower dispenser extremely hard to use. Remote was gunk up and quite dirty.

Too overpriced for the comfort...

Liked: There was no breakfast offered,..only coffee.
Disliked: This hotel is filthy,and has extremely gone downhill due to the over abundance of homeless people seeking shelter and housing there.

Good for one night sleeping

Liked: Big bed, 1st floor
Disliked: No soap, ac knob broken, bath wall cracked

It wasn't totally bad, I...

Liked: Loved the location.
Disliked: The bathroom seat was faulty, and the room smelled like it was previously used for animals for the last month. Staff although pleasant didn't check if I needed to change my towels or bedding.