An okay stay.

Liked: The front desk staff was helpful and the housekeeping staff was thorough and kind. The bed was comfortable and the room was nice, albeit small.
Disliked: Unfortunately, certain portions of the hotel?like the Rooftop Club and Garden?are now open only for breakfast. I understand why but would have much preferred to know that before my arrival.

Superb

Quiet hotel with grand Art...

Liked: Nice breakfast menu, pretty 5th floor restaurant. Helpful & cheerful server. Room service food tasty, but arrived a little cold.
Disliked: Some staff not well-informed about how to help guests, though all were polite and willing. Don?t blame them, and all did their best, but they didn?t seem to have had quite enough training.

great location and fine aesthetics...

Liked: nice ambiance and design details. comfortable
Disliked: housekeeping came in twice after I requested no housekeeping service

I was overall disappointed because...

Liked: Location was close to US Bank Stadium for our concert.
Disliked: We waited over 2.5 hours to check in when we had nowhere to go before the concert. We had to sit in the hotel lobby that was already crowded with people trying to check in. After waiting that long we had to change rooms to a single king instead of the room we had booked and we were told we would get that room at a cheaper rate but there was no changes/discounts made to our bill when we checked out. I definitely won?t choose this hotel again when we are in the area because we can?t risk not having a room at the time that was guaranteed for check in. I wish we would have been given the discount we were promised.

Exceptional

Exceptional

Disliked: Having to request room service 24hrs ahead of time

Very good

Very good

Liked: Beautiful, new rooms and hotel. Good locations. Easy to reach with tram from airport.
Disliked: Facilities where a bit below expectations, bar opened late and closed early.