Quality Suites Addison-Dallas Guest Reviews
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0.8 miles from Addison centre |
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Brytani Tue, 26 March 2024
It was great, relaxing ,...
Liked: Everything was very good, very clean, and quiet.
Disliked: If I didn't ask I wouldnt have known they have breakfast and what time.
Sonya Sun, 17 March 2024
Bad
Liked: The biggest of room
Disliked: The pool was so dirty, the rooms had molde, the rooms smelled bad.
Elizabeth Sun, 17 March 2024
Lots to Be Desired Despite...
Liked: The breakfast had two hot options.
Disliked: The property is rundown. The activity at the property seems like there are underground activities going on - half dressed women, people in running cars for hours, people walking out of bushes, and from behind trucks. We were given dirty towels and got attitude when asking for them even though they knew at 12:45pm, when we came to pay and get keys and go back out that there were no towels. Why are we asking for them at 4 pm? The employees having a loud discussion at breakfast was unpleasant. The attendant at breakfast walked up on a lady getting cereal for her kids so rudely. She had several cups true, but the way he asked her if she had that many kids? No, sir! It is better to post signs and advise people, but attacking a person like he did was so uncomfortable. There was no meat for breakfast. The elevator got stuck once, and it is the only one. It was a very dirty elevator and smelled. The remote to the TV was not programmed to use it. The light in the bathroom turned into a darn strobe light just flickering on and off. The carpet was grimy and dirty. There was a fingernail on the sheets. There is no clock in the room. The ironing board cover and curtains were extremely dirty. The desk had cigarette burns in it. It wasn't what I expected at all. Super thin walls, you can hear everything. Kids running up and down the hall at night and screaming. They have cameras, so I'm not sure why they didn't address that with the parents. The front desk staff was OK, and the location was near a major through street, so you could head to where you were going quickly. There was a good mix of restaurants nearby. There is no security, but there are lots of expensive cars out in the lot, and that's why it seems like this is a known spot for underground services cause the property is not upscale. This is an economy location. It was a disappointing stay, but at the price range, I can't ask for Hyatt quality.
Alvin Sun, 17 March 2024
They have bed bugs.
Liked: The indoor pool was a plus. Staff were good.
Disliked: The bed is not comfortable at all. The pullout couch was broken. On our first night, I woke up at 3:00 am and found bed bugs. We left immediately and got into another hotel.
Erron Fri, 15 March 2024
Superb
Kaylea Wed, 13 March 2024
Exceptional
Kaylea Tue, 12 March 2024
Exceptional
Chavez Tue, 12 March 2024
Exceptional
Crockett Mon, 11 March 2024
Very poor
Liked: Centrally located
Disliked: Filthy facility, air did not work, and no clean towels
Courtney Mon, 11 March 2024
Amazing
Liked: Loved it!!!! The Jacuzzi tub was so big and relaxing, the room? Was big and perfect for myself and my 3 kids!
Disliked: A lot of weird people outside late at night but police were close by