For a hotel that is right off I-25, one mile from Sandia Casino, I would think the owners would want to make a great impression on guests to further a stay there. The interior carpets in hallways and bedrooms were so worn you could see the burlap backing. The ice machine did not work and by the looks of it, if it did, it would be a health issue. One of the rooms we had had no shower curtain. We were there 2 nights - 2nd night still no curtain. Great location for the Casino - went to a concert there; cheap rate at hotel, but I would stay there after a sprucing up and pay an extra $20 a night.

Liked: Close to Sandia Casino.
Disliked: This hotel needs to spend some money in replacing the hallway carpets, ice maker, and room couch's and carpet.

Poor

Passable

Liked: It was convenient and the room was clean. The sidewalk and the hallway leading to our room were dirty and unkempt
Disliked: Dirty halls and sidewalks building looks not kept up

Exceptional

Awesome

Liked: Evening clerk was awesome charming personality I think her name is Alisha
Disliked: All good

Exceptional

Liked: Your evening clerk I think her name Alisha ...incredible customer service I give her 5 star
Disliked: Nothing

Very good

Good

Exceptional

Liked: It was quiet area.

Superb

Liked: Staff was helpful and pleasant
Disliked: Didn't really get a chance to enjoy the entire facility