Quality Inn & Suites Downtown Mansfield

Open room policy

Liked: It was run down.
Disliked: We started in one room, went to use the restroom and the toilet was disgusting. We needed to change rooms because they do not have a cleaning crew on staff. Moved to our new room and there was someone else’s luggage on the bed. So I had to get another room. The third rooms toilet was cleaner, but not clean. Since our options were limited we just dealt with it. We went to dinner and came back, our keys didn’t work. Back down to the front desk to get them reprogrammed. About 30 minutes later, we heard the door unlock, someone was given keys to our room! We will never stay there again.

Pleasant

Sufficed for a night on...

Liked: Great location. Easy stroll to Carrousel District and Main St. Staff was amiable and kind.
Disliked: The property is very run-down and needs attention all around. Squeaky entry doors & elevator, marred wall paint, generally grimy. The room had nowhere to hang clothing and no place to hang wet towels. The repair/remodel on the room was unfinished. Breakfast was lacking, hardly any food and the buffet area very unclean. No hairdryer available upon request. Strange atmosphere.

Bad

Disliked: They was working on the roof and making very loud noises at 7am.

Exceptional

Very good

Very good

Good

Bad

Liked: This hotel was so bad that we checked out a day early even though we already paid for two nights just so we could stay in another hotel. The room was dirty and smelled disgusting. The bed was so uncomfortable, you could feel all of the springs. When I took a shower the water was leaking out from both the faucet and the shower head. Terrible experience