Pleasant

Liked: just there
Disliked: the location

Exceptional

Exceptional

Very good

Disliked: The fire alarm in the middle of the night. The random person Knocking on our door. 30 minutes before the alarm. We had two rooms the alarm did not go off in the other room 322.

Everything about this hotel is...

Liked: Clean, good location, good breakfast

Exceptional

Very good

Superb

Liked: The hotel was lovely but in an area of fast food and lots of people on the street. Convienient for the subway.
Disliked: The area was not well maintained and lots of people hanging out on the street. However we never felt unsafe.

A real pleasure. Inasmuch as...

Liked: Your staff went above and beyond the call of duty. I arrived bearing an unforseen injury to my lower leg. Your staff rummaged me up a wheelchair which I had use of the three days and two nights of my stay. Your receptionist got me ground transportation and waited outside with me until the vehicle arrived. The front desk also received and held a metal walker that I ordered from a local pharmacy. Your breakfast staff cheerfully brought me my selected foods and drinks while I sat in my wheelchair. Feeling miserable due to my unexpected infirmity, at least the hotel and its staff gave me joy and happiness.
Disliked: Two matters, both bathroom related. (1) the toilet paper rolls were placed too far from the toilet. I've never had to reach so far to grab some toilet tissue. (2) There were no cups in the bathroom. People take pills; people brush their teeth. A cup is a vital necessity in a bathroom.