It is an extremely nice hotel; great amenities. Great views of downtown Dallas and convenient to concert location. The bed was comfortable and bathrooms nice and big. The hotel has 3 restaurants, but I only went to the sport bar and grill that has 100s of TVs, great prices, and good food. Great overall experience.

Liked: 5 star all the way.

Very nice.

Liked: The food that we could get was very good; beds were very nice; room was great after we figured out to use the green switch.
Disliked: No soda machines; places to eat shut down too early.

Booked hotel for my son to attend Linkin Park Concert. Was very impressed with ease of checking in and also extending our stay. Hotel was quite impressive and quality matched some mid eastern 5* hotels I have stayed in.

Liked: Everything else.
Disliked: Pricey.

Very good

Liked: The hotel is very clean, pleasant, the room is cozy, the bed is very comfortable, the bathroom is very spacious, good shower, the TV in the mirror is otherworldly. The location of the hotel is ok, although it is somewhat far from the Main Street and if you like to walk it will not be a problem for you. The Texas Spices restaurant is very good, you can eat buffet for $ 22/person.
Disliked: I was hoping the hotel would offer something more for the cost. It is a little expensive. I don't like that you have to pay for parking. It is supposed to be a non smoking hotel and it smells like marijuana in the hallways.There is little variety of food in the Texas Spices restaurant

Charged twice for dinner- unable...

Liked: The property is stunning and the views were nice.
Disliked: I was charged twice for my dinner, couldn?t get the restaurant to answer to fix the issue. Finally called the manager who said he would call back to let me know how we could resolve- of course that did not happen. Also couldn?t get ahold of financial services. Disappointed to pay over $100 for bad service and to be double charged. Will be disputing with my bank and unfortunately will not return.

Good

Liked: It's a pretty property but the room we stayed in wasn't worth the price.
Disliked: The location is not in a good area at all. It's not within safe walking distance of anything. I also don't agree with making you pay a $100.00 a day prepaid for "incase you charged anything to the room, then it takes 3-5 business days to return back to your debit card. So you just need to budget an extra $100.00 a day for that cost.

Exceptional

Exceptional

Bathroom and carpet so dirty

Liked: The view
Disliked: The carpet was dirty, and the toilet had blood stains

Exceptional

Superb

Exceptional