Ocean Beach Hotel & Spa - OCEANA COLLECTION

Great view; lovely staff, very helpful; bed was a bit small but overall very good would go back. :-)

Liked: Staff were lovely.
Disliked: Bathroom wasn't great.

It was that bad that...

Good

Liked: The breakfast was good. The pool is lovely and keep clean.
Disliked: The first room was a twin room which was very small and one of the beds was completely broken and the bathroom very old and needed updating, after complaining they did change our room which was a big improvement however the bed was not very comfortable. The carpets throughout the hotel were in need of a good steam cleaning..The cafe food/service was very good the first night but terrible the second night we waited for an hour, asking twice where the food was as we saw people who arrived after us eating, finally arrived the food was awful no care given looked like it was just thrown on the plate we did complain but nothing was done about it.only to be told that the chef had gone home. We were very disappointed by the poor service.

Very poor

Disappointing

Very good

Superb

Liked: Decent clean venue.
Disliked: 4th floor, a bit to hot on the room

July

Liked: Location and value
Disliked: Shower not usable due to not being able to get a regular temperature.Bed's could do with an update.Indoor pool freezing

Superb

Liked: Private swimming pool
Disliked: Floor boards squeaky and the pigeons making noises

Very good

Liked: The view from the room was perfect and location was good, walking distance to pier and ocean
Disliked: Parking is a problem even if you pay in advance.