Liked: Front desk staff, cozy room, close to Staples Center & downtown.
Disliked: Pillows; view from the room was a cinder block wall!:D

We were on the 5th floor 518. As soon as the elevator door opened we smelled humidity - I should've stayed at Motel 6 - it's cheaper and there is no humidity smell. Oh and parking is included too. Front desk was friendly but it didnt make up for the room.

Pleasant

Liked: I liked the coffee machine and mini fridge in the room.
Disliked: Listing said breakfast included which was not true and is false advertising. Breakfast included was a reason I selected the property. Please make sure that the listing is correct.

Pleasant

Exceptional

Good

Liked: Service
Disliked: Rooms are to small for their price

Very good

Exceptional

Perfection

Liked: I have travelled extensively for FOX Sports in the past and have stayed in eery hotel imaginable. The Asian-American gentleman at the front desk his name escapes me my apologies but he was by far the most kind, helpful, caring, accommodating and made me feel like I was somebody. I had a minor issue with my credit card and he helped me to resolve it. He didn't have to go above and beyond but he did and I will return just because of him. The world needs more people like this man and if I could hire him to work for my company I would and I will.
Disliked: Nothing.

Superb

Was not like the picture

Liked: The ca
Disliked: I didn?t like how the window view was a brick wall but in the app it showed a downtown view