Park Inn by Radisson Petaluma

Very poor

Liked: Whole hotel literally falling apart around you...

The place was a dump,...

Liked: Price, and staff.
Disliked: No coffee maker, no fridge, no microwave, dirty bed sheets, leaking shower faucet, uncomfortable beds.

Bad

Liked: Cheap
Disliked: Cockroachs

Exceptional

We walked in the room...

Disliked: The room was filled with cockroaches! Staff was nice and helped us get our money back

Exceptional

See above, I would like...

Liked: Not so much to brag about. Pictures on the website very nice. In actuality wow so bad.
Disliked: What I didn't like was the fact that the staff openly conversation about the rooms and one that had bugs cockroaches. Well, the first room we went to was handicap accessible, but the room was filthy with no bedding on either bed. So off they went in search of another room because they weren't sure which rooms we're occupied which one had handicap amenities and which ones had cockroaches. Our room had cockroaches. We left.

It was quiet so we...

Liked: Room had not been painted-- all white but old chipped paint, floor had spots, maybe paint?bed had blanket and sheets, no cover. But it was clean overall.
Disliked: Bathtub had debris in it -didnt use. Floor had spots like blood or paint dropped. No cover for bed, as in advertising pics, just sheet and blanket. We stayed here before and this was not a usual room. Although we were told we could ask for another room, if they had another room this one should not have been in service.

Good customer service for check...

Liked: Fast check in.
Disliked: The had no heater at all. Hair from the last person on the and in the bathroom. I had to use the shower to heat up the room every hour. Not so good for the price you paid per night.