We were very happy with our stay. Room was clean, though the mattresses could use an updating and would be nice if the rooms had mini bar fridges. I was concerned with the noise level since it is so close to the airport but was not an issue at all. Loved that the hotel is right next to the Galleria Mall and that we could just walk over and only a short drive to the First Niagara Center. Would definitely stay here again.

Liked: Perfect location right next door to the Galleria Mall and only a short drive to First Niagara Center.
Disliked: No bar fridge in the room.

The hotel was nice and close to where son was taking Bar Exam at Buffalo Convention Center. Could have really used a mini fridge for juices and power drinks for studying student.

Liked: Clean; friendly staff; quiet.
Disliked: No mini fridge; no continental breakfast.

The stay at this hotel was great! It was beautiful and the pool area was AWESOME!! The pool was large and very clean. Everyone was very friendly. Free breakfast was very good and they gave you plenty to eat. I would stay again at this hotel again in the beat of a heart!!

Liked: very nice

Passable

Good

Liked: Big and clean room
Disliked: Room next to us were smoking in a non-smoking area. Our room stink to tobacco because of them. I guess this not totally on the hotel but more control on that would help

Bad

Superb

Very good

Very good

Not impressed and not coming...

Liked: Not much besides the location and ease of check in and check out. Not too noisy when we were there but we won?t be staying here again. This used to be our go-to hotel but we will no be staying elsewhere.
Disliked: Pool and gym still closed for no reason with no explanation and no idea of expected opening. No breakfast option during the week, and the whole hotel had a weird smell.

Disappointingly hot (broken AC) with...

Liked: The bar, the one night it was open, was nice.
Disliked: No ice maker on our floor. Bathroom was old. The AC was down and it took two days to fix leaving the rooms and hallways miserably hot. We had several seemingly false claims that it had been fixed. I'm sure the facility was great in its hayday but those days seem long over. The bar was closed on Friday and Saturday night which seemed odd, I was told it was for a private party but they should have had those in the ball/meeting room so that the rest of the guests could have enjoyed it.

BLOODY TAMPON ON FLOOR!

Liked: NOTHING.
Disliked: As Soon as we checked into our room the smell of urine was overwhelming and then my daughter finds a BLOODY TAMPON under the bed! Absolutely disgusting.