Ok stay

Liked: Close to station. Clean.
Disliked: Breakfast was poor. Little choice cheap ingredients

Good for train travelers, needs...

Liked: Only hotel within walking distance to union Station. Spruce it up and take advantage!
Disliked: Outdated facilities, felt a bit grimy.

Exceptional

Liked: Location I like very much
Disliked: All over everything was Excellent but rate for one night is too much I stay this hotel every year 2 to 3 nights but it's very expensive like Hilton Hotel LA

Good

Liked: The proximity to Union station is superb. Practically right next to it, and that is the ONLY reason to stay at this hotel. Basic breakfast, but it did include fresh bananas and apples which is rare in the U.S.
Disliked: This place gives "basic" a whole new meaning. Old, tacky, in serious need of a makeover. The two beds in the room were described as being queen sized which is doubtful.

Great value

Liked: - Great location between Union Station and Chinatown - Spacious and clean room
Disliked: The room is dark, lack of natural light

Fabulous

Liked: The staff was very friendly and helpful
Disliked: The facilities could be better

Very good

Hotel staff refused to provide...

Liked: The hotel is close to the train station. The room was clean. It was nice to have a refrigerator in the room. The neighborhood is relatively safe (except for the homeless people sleeping on the bus benches). Location is great for catching the red or purple metro lines. The heater worked very well. They try to keep the rooms neat and clean. Coffee is provided 24/7 in the lobby/breakfast area.
Disliked: The hotel staff REFUSED to give me a paper copy of the receipt. They said I needed to contact Booking.com to obtain my receipt. I sent an e-mail to Booking.com and have not heard from Booking.com. They said there is special information concerning Booking.com on the receipt so I was unable to obtain the receipt. The hotel is old and tired and the carpets are worse for wear. Needed to go downstairs for microwave and coffee. No coffeemaker in the room. Bed was very FIRM.

Exceptional