Metro Plaza Hotel

Friendly staff and secure parking

Liked: The staff at the Metro Plaza was very helpful and friendly. I loved the secure parking space which is locked during the night and the staff can quickly open and close the gate of the parking garage at anytime of the day. The room is basic but they are doing a great job renovating the interior.
Disliked: I can't think of any.

Close to Union Station and...

Liked: The hotel has a perfect position. It is close to El Pueblo, the historic Spanish quarter - exactly a street with old houses and restaurants. Just behind a corner Chinatown begins with bistros and grocery shops. Metro stop Union Station is 200m away.
Disliked: The shower is just like rain. Not too strong a stream. I had to ask for a chair for my room. There was none. But I got it

Courteous staff, very convenient location,...

Liked: Very convenient location adjacent to Los Angeles Union Station, Metro subway, light rail and commuter rail lines. Did not need a car. Hotel was comfortable, quiet and clean.
Disliked: Some facilities needed work, especially around lobby and check in desk.

Good value for money

Liked: Convenience
Disliked: No hot water service in a roomBit old

Exceptional

Poor

Liked: Parking garage part of hotel
Disliked: Dirty. Getting off the elevator on our floor was one of the more disgusting dirty carpets ive seen. Things patched together. Door to room was really difficult to open. Everytime anybody went in or out of their room it sounded like they were coming through our door. Bed mattresses are too hard/firm.

We were a bit disappointed...

Liked: We could tell that they were trying to present a lovely renovation of sorts. We appreciated the proximity to the train station as we came in on the train. They greeted us as we arrived and each time we returned. We appreciated the room having a refrigerator. The bathroom was clean. The towels were fresh each day. The size of the room and the bathroom were quite adequate.
Disliked: The beds were in need of attention ~ the mattresses were quite worn as were the linens. The bathroom door was heavy and hard to keep open. There was a man sitting outside on the sidewalk/steps each day and night that made us a bit uncomfortable. There was no coffee pot or glasses etc. There were no chairs to sit upon at the desk or otherwise. There were no night stands. The shower had no shelves for toiletries.

Very good

Superb