Poor

Disliked: The charged me for daily parking and a resort fee which wasn’t outlined when booking

Overall great experience staying at...

Liked: Hilton Beachfront Hotel’s South Tower Room 454 was quiet and comfortable. Pros: Further from the pool/noise, very quiet, undisturbed sleep, low moisture/ no mold issues since I’m very sensitive, less traffic at elevators/ shorter wait times, partial ocean view (further away compared to main hotel Oceanview rooms, but still nice to have.) Bike rentals HHI Outfitters in the hotel/onsite was so convenient and affordable. The pool was fun to hang out for hours in the sun, but the water was cold. Walked to the beach just steps away to watch the beautiful sunrise every morning and play in the waves during the day. Very friendly hotel staff. Cost was reasonable for this beachfront resort.
Disliked: Cons: The pool was not heated! Freezing cold water. It needs to be heated during spring, like the Omni Hilton Head Resort heats their pools. The kids cold-plunged, but the parents preferred the hot tubs. The air conditioner in South Tower room 454 was very noisy if set at 69 or lower- affecting sleep. But since it was cool outside (65-70 degrees) it was not that much of a problem to keep thermostat at 70/71. But summertime may be a big issue. The TV did not work. Lots of troubleshooting while in our pajamas at night getting ready to wind down while the kids were asleep- it was a bummer it didn’t work. We didn’t request a repairman to come and assess/ fix it because it was either so late in the evening or we were busy at the beach and pool and out for meals. The toilet seat was too low and too close to the sink. Did not dine at the resort restaurants- preferred to go out to eat at amazing local restaurants and watched the amazing sunsets.

Superb

It was overall a very...

Liked: The location was perfect, hotel was clean, and staff were very friendly
Disliked: The food was a little overpriced for the quality. We weren’t very satisfied with the food overall

Passable

Liked the location of the...

Liked: Ocean view. Liked being on beach. Liked amenities close by - golf and tennis.
Disliked: Insufficient chairs at pool. Having to pay for chairs on beach. Gym insufficient equipment. Use of steam - would not provide lockers - woman was not the most courteous when we asked about only using the steam. The breakfast at the hotel was not the quality expected for the price. It took a long time to receive the food ordered from the menu.

Superb

Liked: Big spacious rooms. Good food and nice amenities

Exceptional

Very good