Nice place to stay. Friendly staff - very helpful. Close to the House of Blues - you can't walk there though, you must take a cab or their shuttle bus.

Liked: Great hotel; great people; bartender Kyle is the best.
Disliked: None.

What an amazing place to stay. Spacious rooms (we had a great corner suite), within easy walking distance to all that is "happening" in Dallas. We will definitely stay there again!

weekend getaway

Liked: grand historic structure, beautiful detail. we love this building.
Disliked: only a single towel in our room for two. no hand towels, no wash cloths, no soap-we we?re told that we have to call down to the front desk to request what we need. seriously, not even a hand towel.

Very good

Enjoyed our stay.

Liked: Love the location and the boutique feel and facilities of this historic building.
Disliked: Booked a suite with kitchen facilities, but missing were important basics like liquid soap for kitchen or hand washing, packets of salt and pepper, etc. No cleaning service was provided during our 5 day stay.

Superb

Disappointing

Liked: The bed was comfortable. The room layout is nice.
Disliked: The facilities were OK but nothing more. The bathroom lacked towels, soap. Not the end of the world just annoying that in a hotel billing itself as reasonably nice, one shouldn't have to be bothered with.

Superb

Good

Exceptional

A 2 star dump

Liked: Nothing
Disliked: This place is an absolute dump & should not hold a 4 star rating. Heating and cooling system had major issues, toilet was running, bathtub was clogged, only one towel per room and bedding was very used. Customer service was rude as well ... do not stay here!