Nice place to stay. Friendly staff - very helpful. Close to the House of Blues - you can't walk there though, you must take a cab or their shuttle bus.

Liked: Great hotel; great people; bartender Kyle is the best.
Disliked: None.

What an amazing place to stay. Spacious rooms (we had a great corner suite), within easy walking distance to all that is "happening" in Dallas. We will definitely stay there again!

Liked: nice bar
Disliked: The hairdryer didn't work, which I only discovered after I got out of the shower. They knew I had a wet head and an appointment to get to, but it still took almost 30 minutes to deliver.

Liked: Great location! Nice to have the complimentary drinks for happy hour.
Disliked: I was appalled that the staff did not do much to stop the VERY loud party that was being held in the room next to us at 5:00 am. I phoned the front desk 3 times because of the noise and they never took care of it.

Liked: The room and the bathroom was extremely spacious. Enjoyed the happy hour and the milk and cookies. The breakfast was terrific, elegantly displayed, with quiet, comfortable seating. Also enjoyed the history behind the hotel. Quiet.

Liked: Breakfast and staff were very nice

Liked: I loved the location.
Disliked: Unprofessional staff.

Liked: I liked the amenities & atmosphere the best. It is a beautiful hotel located near the park where my plans were. There was a really good free hot breakfast & free computer & printer use.
Disliked: I can't think of anything that I didn't like!

Liked: Free Happy Hour and Cookies and reakfast

Liked: Location and amenities
Disliked: We asked for a rollaway bed and after speaking with two did rent people four different times, we still didn't get our rollaway bed. We were also charged for it but once we advised guest services they took care of the charges.

Liked: Great staff, historic hotel, comfy beds, perfect location.