Leonardo Hotel Exeter

Exceptional

Exceptional

Very good

Good but poorly designed blinds...

Liked: Nice clean and comfortable.
Disliked: The window blinds did not reach the base of the window and so the sun would light the room from sunrise. I thought this was poorly designed. I was also charged just over £33 more than listed (£91) even though I had a 19% genius discount with free upgrade which was frustrating.

Great stay

Liked: The welcome is great
Disliked: The bundled breakfast is too expensive

Very good

Very good

Exceptional

A great hotel in the...

Liked: I've been to Exeter several times and always stayed here, it's a nice hotel that is within walking distance of the train station and also the downtown area. The staff are very friendly and the breakfast is quite good!
Disliked: The door key system is a bit outdated, and I lost the key in the slot. The hotel staff were fortunately quite prepared for this outcome because it seems to happen pretty often, and were able to fish the key out with two butter knives. They lamented that they want to see the door key system upgraded one day, it would be nice if the hotel could actually do this and save the staff the hassle of dealing with the butter knives.