Laguna Hotel

Exceptional

Very good

Did the job

Liked: We like the location. It was easy to walk into the centre of Bournemouth.
Disliked: The first room we were given had an awful smell from the cistern. We were unable to open the bathroom door without gagging. Luckily the hotel was not busy and staff were nice to allow us the change rooms. The other room was clean and did the job. Features are outdated

Exceptional

Liked: The lay out
Disliked: The TV was small and couldn't watch much

Disappointing

Liked: The rooms were comfortable
Disliked: The bar was not open, the owner was telling off a member of staff off. Chikdren were running around and, adults were shouting at the children, they seemed to smoking in the rooms, as we could smell it when we walked past

Good

Good value for money, perfect...

Liked: Room was clean and ideal for us. Not super fancy, but we weren't looking for or expecting that. It was better than we thought it might have been for the price. Only stayed one night, room only, so unable to comment on breakfast.Used the swimming pool, fairly small and children's lessons in half, but nice temperature and area was clean. Very restricted changing area but as I was there early in the morning it wasn't an issue.We were able to walk into the town very easily
Disliked: The hotel was a bit dated, but was clean and well kept, from the little we saw, but to be fair we weren't at the hotel long enough to see much. We smiled and said good morning to some staff who seemed surprised to be spoken to and didn't answer back.

Good

The hotel is a lovely...

Liked: The property was clean and the staff were pleasant. Liked the fact that there was a pool, the pool was a good feature. The beds were also nice and comfortable.
Disliked: We did have some noise next door, however this was quickly sorted once we spoke to security. The bar was also shut early (22:00), luckily we had brought a bottle of wine earlier which staff had kept to one side for us.