La Quinta Inn & Suites by Wyndham San Antonio Brooks City Base Guest Reviews
Write a review
Write a review
Sanchez Mon, 30 June 2025
Disappointed
Liked: The location, close to the hospital
Disliked: The inside of the hotel was rundown and water was super hot, couldn’t regulate the water to shower.
Paulo Sat, 28 June 2025
Very good
Longbine Fri, 27 June 2025
Superb
Kelly Wed, 25 June 2025
It was quiet, cool and...
Liked: It was surrounded by all the local things we would need and to my family. Checking in and out was easy. Staff was pleasant, breakfast had something for everyone.
Disliked: I didn’t like that my credit card was showing the charge before we even arrived, then I was asked for my card when I got there. Turned out okay, I was worried I would be charged twice.
Frida Wed, 25 June 2025
Very good
Liked: The room size was great, the staff was friendly. There were enough towels and the bathroom was clean.
Disliked: The AC was pretty noisy during the night.
Rodriguez Mon, 23 June 2025
Exceptional
Andreea Mon, 23 June 2025
Exceptional
Cornelius Sun, 22 June 2025
Good
Ronnie Sun, 22 June 2025
Superb
Shianne Fri, 20 June 2025
Very poor
Disliked: The air conditioner was not working in the room and I let staffing know throughout the night. They had no more rooms and couldn’t accommodate me and all I got was a sorry and a $18 refund. Very poor customer service from the morning staff. I will applaud the night shift staff worker as he at least attempted to find me a fan and felt sincere with his apology. The morning staff person tried to offer me 10% off next time I book with them, but why would I want to come back and book somewhere with no AC? She didn’t appear sincere with her apology but I’ll take the loss. Definitely won’t be coming back.