Island House Hotel Orange Beach - a DoubleTree by Hilton Guest Reviews
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3.3 miles from Orange Beach centre |
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Belinda Wed, 24 April 2024
Nice
Liked: On the beach
Disliked: No conditioner in the shower for my hair
Krista Wed, 24 April 2024
Good
Liked: Nice grounds.
Disliked: Could hear the next room overs hurricane shutters banging all night.
April Mon, 22 April 2024
Exceptional
Liked: Everything
Disliked: The relaxation and the view. The bed was very comfortable.
Paula Mon, 22 April 2024
Exceptional
Robert Sat, 20 April 2024
Exceptional
Bolden Fri, 19 April 2024
Wow
Liked: All went well we had so much fun
Vandiver Thu, 18 April 2024
Exceptional
Renatta Wed, 17 April 2024
They need customer service training...
Liked: Primarily my1st night was good. The last couple of nights a guest wirh screaming parents and crying kids were there and it was chaos. They have a texting system in which i cried out about as my daughter and 2 other kids were with me. Even after explaining that my daughter had just had corrective scoliosis surgery and it would be a horror to pack again still nothing was done. We stayed in room 404. You could hear everything. They asked that I change my room and only refunded me $100 . Very unacceptable. I would not recommend here at all. I was treated unfairly.
Disliked: I had to ask for towels each day, no soap no conditioner, shampoo were filled in the showers. When you called the front desk you waited for a representative only to receive horrible attitudes and indecent customer service.
Ellen Mon, 15 April 2024
Beautiful facility.
Liked: Did not eat at the hotel. Room was beautiful although the plugs in the bedside lamp did NOT work.
Disliked: Bad plugs in the bedside lamp.
Tiffanie Mon, 15 April 2024
Good
Liked: Loved the heated pool and the food options along with Starbucks. The breakfast was amazing !!
Disliked: Pool was kind of small and no jacuzzi