Imperial Swan Hotel and Suites Lakeland Guest Reviews
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3.4 miles from Lakeland centre |
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Marcos Mon, 11 March 2024
Very good
Ashley Mon, 4 March 2024
We stayed because of location...
Liked: The spa and shower if I had to pick something we liked.
Disliked: Dirty,bed was supposed to be king size, T.Vs didn’t work, no robes in room like advertised,fridge smelled,only two towels when we had a spa and shower and didn’t sleep good because bed was hard and blanket was thin like a throw blanket instead of a cover or duvet.Advertising was nothing like being there. Pictures were better than actually being there.
Leo Sun, 3 March 2024
Very clean rooms
Liked: Great location and very clean, but musty smell and overpriced for what you got.
Disliked: Must smell, ovepriced
Collin Thu, 29 February 2024
I didn't stay there. I...
Liked: NOTHING.... Do not stay there. Its disgusting.
Disliked: The room was so disgusting that I did not stay there. I am awaiting a refund. I was told Booking.com will help with this process and my refund. I have pictures of the room. The ac was broke and torn apart. The toilet had been used and not flushed or cleaned , and the tub was so dirty it looked like it had not been cleaned ever.
Annmarie Tue, 27 February 2024
Fair and decent
Liked: Comfortable bed, large room
Disliked: Small shower
Cristobal Mon, 26 February 2024
Passable
Mathew Sat, 17 February 2024
Bad
Precious Sat, 13 January 2024
Pleasant
Kristin Fri, 12 January 2024
Bad
Barbara Thu, 28 December 2023
Pleasant
Liked: The staff was friendly and helpful. The location was close to family gathering. The room was clean and the matress comfortable. Was fine for our one night stay.
Disliked: The facility needs updating. Seemed like only 1 elevator was working. The sink was cracked, and the tub was discolored and very worn looking. Decor was dated and worn. Smoke detector missing from ceiling. Had to turn on lamps by hand.