Hy-Lo Hotel Ascend Hotel Collection Guest Reviews
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0.9 miles from Calera centre |
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Betsey Tue, 5 March 2024
Not a bad place for...
Liked: The room was comfortable.
Disliked: The WiFi signal wasn’t very strong in my room.
Jackie Tue, 5 March 2024
Good
Liked: Breakfast was great and the staff were very nice and helpful. About what you would expect for the price.
Disliked: The construction at 1100 at night and the fact that my door did not shut without putting all my weight into and then there was now way to lock it.
Deborah Mon, 26 February 2024
Elevator needs work! Room was...
Elizabeth Mon, 26 February 2024
Worth every penny!
Liked: The breakfast was fantastic! The price on a Friday and so close to Casino was fantastic! My room was very spacious! I was impressed
Disliked: I really can’t think of anything that I disliked!
Shevonda Sun, 25 February 2024
Disappointing
Liked: Close to the casino, hot breakfast
Disliked: Kind of dated,
Christian Sat, 24 February 2024
Bad
Juan Thu, 22 February 2024
Exceptional
Liked: Everything was great, Room, service and breakfast. Close to the casino, enjoined our stay here.
Disliked: Nothing, all is good.
Hannah Wed, 21 February 2024
Worst experience of my life...
Disliked: Where do I start. Rooms were absolutely filthy, elevator was broken but would still allow us to use it up to the 3rd floor. They moved us into another set of rooms and they were just as filthy if not dirtier. I asked for a refund and they told me” the manager here doesn’t do refunds”, I even called into booking.com twice and they did absolutely nothing to help me out. I am now out $200. Do yourself a favor and run from this place.
Brooks Wed, 21 February 2024
It was a good stopping...
Liked: The staff were pleasant. The room was very nice and spacious. The room was clean. The parking lot was fine. The gym is nice.
Disliked: The only issue I had was with Google Maps. It said to drive the wrong way down the feeder road next to the hotel. The directions were very bad. It is across the freeway from a casino which is nice for entertainment.
James Tue, 20 February 2024
Bad
Liked: I enjoy the location.
Disliked: I have stayed here 3-4 times in the last month and the cleanliness has been disgusting! Blood stains on the sheets, hair everywhere, left over used hygiene products including used razor covers. I dismissed the construction type atmosphere as it appears they are trying to make upgrades to the floor and other things but now I’m beginning to just think that’s how it always looks. If they miss these huge cleaning items, how clean is everything really. Even huge stains in the wall that can clearly be seen.