Hyatt Rosemont Near O'hare Guest Reviews
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|0.8 miles from Rosemont centre|
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Guadalupe Mon, 20 May 2019
Liked: It was clean and the cleaning staff was delightful
Disliked: The front counter staff rude and unprofessional
Anonymous Sat, 18 May 2019
Liked: Locale convenient to so many places.
Disliked: No microwave and slow responding TV remote.
Anonymous Fri, 17 May 2019
Only time I?ve ever been...
Liked: The free airport shuttle was very handy. The location is rather close to the airport. The wait staff in the dinning area where very nice and accommodating. The breakfast buffet was very good with a wide selection. The place was very clean and nicely finished.
Disliked: The king size room we booked was unavailable, and rather than finding us a room equivalent to what we had booked or better (which is the usual practice, especially when the hotel was not very crowded like it was) we were downgraded. The only compensation we received was vouchers for breakfast (which for the price of the room honestly should have already been included). The person handling our check in seemed dismissive, but the rest of the staff was friendly enough.
Michal Fri, 10 May 2019
Timothy Thu, 9 May 2019
Liked: We received 2 wake up calls at 4:00 and 4:30 AM which we did not order. The staff apologized and made amends by taking off our parking fee. The "L" was only a 15 minute walk away or hotel transported people to the airport on the 15 & 45 minutes of every hour. There were good restaurants within walking distance as well.
Disliked: Well, the wake up call at 4 & 4:30 AM were not expected.
Sarah Mon, 29 April 2019
Perfect location and amenities for...
Liked: Great location! It was only a 7 minute drive to All State Arena, and since it was snowing the day we stayed having a Gino?s East across the parking lot was perfect. The latte I got at the coffee bar was even better than at Starbucks.
Disliked: The bathroom could have been a bit cleaner, the shower grout needed a good scrubbing.
Jean Mon, 29 April 2019
228 Mon, 22 April 2019
It was alright.
Liked: I liked Rebecca. She was working in the restaurant area on Saturday evening, blonde hair and nice smile. She was awesome and deserves a raise for her terrific service. If anything was memorable, it was her.
Disliked: No pool, no microwave in the room, no breakfast buffet downstairs, hidden fees. When I booked this hotel, I thought that I was booking it at the Hyatt attached to the Convention Center, but when we got there, it was the wrong hotel. It would be nice if they were a little more specific. We won?t be staying at this hotel again.
Rosa Mon, 22 April 2019
Stay was excellent
Liked: clean spacious nice amenities
Sabrina Tue, 16 April 2019