Hyatt Regency Boston/Cambridge

Liked: The staff was great.
Disliked: The bed was nothing to boast about - I didn't sleep well and the food at the restaurant was way overpriced for the quality.

Great overall stay.

Liked: Everyone was very kind and helpful , nice facilities.
Disliked: Beds were too small.

Excellent location and comfortable stay!

Liked: Great location and a good coffee shop. Breakfast was also very good!
Disliked: Nothing

Passable

Disliked: Subject: Feedback Regarding Recent StayDear Management,I recently stayed at your hotel, and unfortunately, my experience was far from satisfactory. I would like to share a few concerns in the hope that these issues will be addressed for the benefit of future guests.There was no room service available during my stay, and the absence of a microwave in the room made it extremely inconvenient—I had to go to the lobby every time I needed to heat food. Additionally, I was told that plates could not be provided through concierge or room service and that I would need to go down to the restaurant to get them, which was quite frustrating.Moreover, the reception took a credit card authorization upon check-in, but I settled my final bill in cash. I was assured that the hold on my card would be released, but when I requested documentation of this transaction, the staff declined to provide any receipt or written confirmation. This lack of transparency is disappointing.Lastly, I was surprised to find there was no business office or workstation available, which added to the inconvenience.I sincerely hope the hotel management will take these concerns seriously and make improvements to ensure a smoother and more comfortable experience for future guests.Kind regards,Dr Muhammad saulat Nawaz

Great location for visiting colleges

Liked: Location
Disliked: Bathroom light, shower water drip, shuttle out of service

Exceptional

Very good

Very good

Exceptional

Liked: They had good amenities and good location
Disliked: Not all the stuff at the lobby was helpful

Exceptional

Liked: Glass Elevators, Tavern, location