Hotel ZaZa Dallas Guest Reviews
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Laura S, Fort Worth, visiting The Factory in Deep Ellum
Paul was amazing to give us the fabulous Escape room. We felt like real rock stars - thank you, Paul! Breakfast at Dragonfly was great and the host and wait staff amazingly attentive. Planning our next concert and stay at ZaZa Dallas!
Liked: Everything including gracious staff.
Disliked: Nothing!
Anonymous Sat, 28 June 2025
Excellent and Staff very fridnfly
Liked: Great food and service
Disliked: Coffee in room
Jeb Fri, 27 June 2025
Fantastic hotel with a great...
Liked: The swimming pool was fantastic and the staff were very friendly and welcoming. There are lots of little extras the hotel provides on top which were a great addition.
Disliked: I can't think of anything negative to say.
Ewald Wed, 25 June 2025
Tasty food and lovely pool...
Liked: The pool and restaurant were excellent — great atmosphere and service.
Disliked: The rooms felt outdated and dusty, which really took away from the overall experience.
Maura Tue, 24 June 2025
Everyone was friendly—the shuttle was...
Liked: Location, staff, and room were excellent. Loved it!
Disliked: Would have liked a coffee maker in the room—but not a deal breaker.
Cameron Mon, 23 June 2025
Superb
Kayla Wed, 11 June 2025
Exceptional
Cindy Mon, 9 June 2025
Very good
Liked: The valet staff and front desk staff were welcoming and provided such amazing customer service.
Disliked: The staff at the pool were awful. I understand they were busy but we waited an hour to be waited on while they walked by us repeatedly to get orders from everyone else around us. The waiter even came and asked to take our umbrella and I mistakenly thought we were finally getting service. It was extremely disappointing and left a bad experience all together.
Robert Sun, 8 June 2025
Great location, exceptionally kind and...
Liked: Great location, exceptionally kind and accommodating staff. Clean and quiet. Great spa. Great pool.
Disliked: Nothing. Truly exceptional hotel.
David Thu, 8 May 2025
Dated hotel
Liked: Service
Disliked: Age and quality of room. Decor is out of date as are the room facilities. Air-conditioning had a bad smell. Room smells of mould. No exhaust in the bathroom.
Francesca Wed, 30 April 2025
Exceptional