Hotel Viking

I would stay again if I visited Newport, RI.

Liked: Beautiful room with plenty of storage. Muffled noise really well. I never heard my neighbors coming and going. Also, the staff were all attentive and polite.
Disliked: I didn't like that I couldn't turn the fan down or off. My room was across from the roof top patio and the music was very loud. It felt like the music was right in my room.

Ok if you have kids...

Liked: Great location. Historical part of building has great character. New wing added in 80’s has not been maintained. It’s not great.
Disliked: Bathrooms in extension are outdated and not maintained. Mold etc. walls thin. Stay in the original building and you’ll be happy.

Beautiful, great location but super...

Liked: It’s a beautiful historic hotel! Amazing location! Walk to everything and lots of dining options close by. The Valet always impresses us! They do an incredible job and are always so nice!
Disliked: This was our third stay and it did not go great. With multiple weddings and events going on the customer service was stretched which made limited care of guests. Dining staff were rude and food was average. This has been a constant theme unfortunately!

Very nice

Liked: I liked the elegance and the ambiance of the hotel.
Disliked: The view from the hotel room was of the parking lot. Not so nice and pretty.

Ok but not what we...

Liked: The staff was great super friendly and very knowledgeable about our needs and concerns
Disliked: our room service wasn’t good , we have a our 3 kids and there wasn’t no kids menu or anything that kids will like , in the morning we ordered breakfast and they forgot our pancake syrup and straws for our kids , the next day they forgot our toasts and straws , one day they gave us silver wear and the next day we get plastic forks and knife’s , not sure why that was

Passable

Liked: The location was perfect. However the facilities was not well maintained and lacked updates for the high price point and historical charm it missed the marked
Disliked: Lack of proper lighting in the hallways. Our restroom was also inadequate and had a significant bubble in the tub and very outdated.

I wouldn’t stay here again.

Liked: We really liked the location.
Disliked: For what you pay and being a 4 star. It’s run down, smells, the rooms are not worth it.

It was a good stay,...

Liked: It could have been a little more updated and the pool/hot tub more clean/clear water! It had a greenish look to it and there was no jets running for the Hot Tub area! I feel it could have been bigger or a second one to accommodate the guests

Passable

Disliked: Hotel has not been kept up as you would expect given its history, location, and pricing. Both the sink and the shower head were broken in our room, removable shower head was not functioning and the entire faucet portion of our sink could be lifted right out of the sink. The room was a suite and based on that description plus the cost I would’ve expected better upkeep.

Good