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AustraliaHomewood Suites Dallas Downtown Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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| 0.4 miles from DALLAS centre |
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Michelle, Bartlesville, OK, visiting House of Blues Dallas Mon, 11 March 2019
Hotel was in a great location but we were charged twice by the hotel for one night due to some sort of error with the credit card machine. This charge caused overdraft fees on my account that the hotel did not care about or fix. Nor apologetic in any way.
Liked: Location.
Disliked: Service was bad. Not helpful in any way.
Leah, Pomona, visiting House of Blues Dallas Sun, 24 May 2015
Liked: Great staff; nice hotel; good amenities; easy check in/out; valet was good; liked the bathroom/closet.
Disliked: Odd room configuration.
Anonymous Mon, 5 June 2023
Exceptional
Nang Tue, 30 May 2023
I really like everything there,the...
Liked: The breakfast very good
Disliked: There’s nothing that I don’t like
Breshae Sat, 27 May 2023
Pleasant
Rosemary Thu, 25 May 2023
nice place. easy walking distance...
Liked: clean; efficient staff; great breakfast choices; comfortable beds
Disliked: no option other than valet parking. pool too cold to swim-indoor pool and temp was 54 degrees
Erica Mon, 22 May 2023
Exceptional
Liked: Good Breakfast and nice staff
Disliked: nothing
James Wed, 17 May 2023
Dallas trip
Liked: Ideal location for tours. Staff friendly. Room clean and a good size. Breakfast was nice.
Disliked: No fault of hotel, but, when arrived at hotel was hassled by a guy begging. Had another try to grab my phone and my wife's bag, while he was in a wheelchair!!. Did not feel safe of an evening outside
Forrest Sat, 13 May 2023
Superb
Derek Fri, 12 May 2023
Great location to site see...
Liked: Location and staff were first class.
Disliked: The furniture in the room needed maintenance and the toilet seat was loose.
Roy Fri, 12 May 2023
Superb
Shandrell Wed, 10 May 2023
Pleasant
Liked: Great location downtown. The room was a nice size. The refrigerator in the room was a nice size. Breakfast was good. The movie theater is really nice however, it doesn’t get dark to give you that “movie theater” vibe.
Disliked: The kitchen in the room was not clean and neither were the kitchen floors. The cabinets on the outside were dirty and when I pulled out the drawers there was liquid and food crumbs left from the previous guest I suppose. I highly suggest bringing wet wipes and/or Lysol wipes to wipe down the kitchen cabinets and table tops. I used the wipes that were located by the elevator in the lobby. We visited during spring break so we didn’t get a chance to play in the half court basketball room that they have. They do not have a game room as advertised. It has been replaced with a golf simulator that was broken during our stay. Indoor pool is extremely small.
