Homewood Suites Dallas Downtown Guest Reviews
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|0.3 miles from Dallas centre|
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Leah, Pomona Sun, 24 May 2015
Liked: Great staff; nice hotel; good amenities; easy check in/out; valet was good; liked the bathroom/closet.
Disliked: Odd room configuration.
Daniel Wed, 22 March 2017
Liked: Breakfast was great. Crispy tater tots, fresh links, fresh big sausage patties and waffle machines. Rooms are pretty big with a big fridge, sink and glass stove top. Valet guys are pretty cool and bring your vehicle quick. I like the fact that you need to have a card to badge in the hotel at night. Stores and restaurants are close enough to walk to.
Disliked: 2 bad things. First we booked a 2 queen beds room, but when we got to the room, it was a single king bed. I went to the front desk and the lady told me that booking a 2 queen bed room was not a guarantee and was just a preference. I asked for her to look for another room with 2 beds and she said it was all booked. On your website, it still showed available. We were a group of four adults with 2 little kids and that was a major disappointment. Not sure if that was because of booking.com or the hotel. However, luckily we had an air mattress. Second the pool was disgusting. The water was green and cloudy.
Sherry Tue, 21 February 2017
Liked: Location was great--easy to get to from interstate and walking distance to restaurants and museums. The staff was super friendly and helpful. Rooms were spacious, clean and comfortable. Breakfast was excellent, too!
Canadian Fri, 3 February 2017
Liked: I enjoyed the Free Drinks at night, that was somewhat of an added bonus. The Basketball Court was great for my kid. Good location.
Disliked: The staff was not willing to go over and above to service my family. One morning, I simply wanted a decent cup of coffee, the coffee was there but it had powdered cream which I am allergic too. I asked a kitchen staff if they could bring me out some REAL cream, and they said no! I know they had it because they just put it away from breakfast. I thought that was ridiculous! There was another occurrence similar to this during our stay as well...
Sheila Sun, 8 January 2017
Liked: The room was very clean and the staff was friendly and helpful. I liked the small kitchenette in the suite with the full refrigerator.
The first morning, I was late for breakfast, but it looked as if the eggs had just been brought out, and they were quite good. The fruit looked like pictures out of a magazine, it was so fresh.
Martina Thu, 22 December 2016
Liked: The full blown kitchen
Disliked: Wasn't really clean.
Richard Wed, 14 December 2016
Liked: All of the staff were friendly and professional. The staff is what makes this hotel shine!
Anonymous Thu, 1 December 2016
Liked: Overall great location and quality stay. The staff were helpful and the property was secure (key cards needed to enter at night, etc.). Fitness center was small but met the need.
Disliked: The indoor pool area was dated. The pool was a bit small and shallow, and there was a really tacky mural covering the walls.
Monica Tue, 29 November 2016
Liked: The bed was super soft, the large shower head and great water pressure were awesome! (I hate weak water pressure) The pool table and basketball courts were both very nice, we could walk to find places to eat, the subway was only a half block away. There a convenience store inside the hotel for medicine, snacks, frozen dinners, etc. Lobby was a nice place to chill and watch sports.
Disliked: We had to ask the hotel to adjust our price to honor our Booking.com quote. So did the couple traveling with us, but the hotel fixed it with no problem. Free breakfast but the eggs were wet and the only meat at breakfast was corned beef hash.For dinner, the front desk has menus for places that deliver right to your door. We chose Carmines and the chicken alfredo and the chicken spaghetti were outstanding! And only $10 each with plenty left over for the next nights dinner.
Mary Sun, 27 November 2016
Liked: Excellent value for money. "suite" large and very comfortable. Good bathroom amenities.
Cocktail hour at night very generous. Staff accommodating.
Disliked: Breakfast: toasters didn't work that well; better mixture of fruits; low cal-low fat yogurt. No bar in hotel.
Quentin Tue, 22 November 2016