Hotel was in a great location but we were charged twice by the hotel for one night due to some sort of error with the credit card machine. This charge caused overdraft fees on my account that the hotel did not care about or fix. Nor apologetic in any way.

Liked: Location.
Disliked: Service was bad. Not helpful in any way.

Liked: Great staff; nice hotel; good amenities; easy check in/out; valet was good; liked the bathroom/closet.
Disliked: Odd room configuration.

Great stay

Liked: Fantastic location. Extremely clean room, I was very comfortable. Good options for grab n go breakfast during covid.
Disliked: The ac fan was super loud.

Convenient location but not a...

Liked: Booked this hotel for the location as it was walking distance to the Dallas World Aquarium and advertised free breakfast.
Disliked: I understand with Covid things have changed so you had to sign up to use the gym, pool, theatre, etc... but the free breakfast was just awful (of course they had to do the breakfast differently as well due to Covid). The milk and yogurt left out was warm, the orange juice was bitter and tasted old. Only 2 waffle makers and line of people trying to make waffles was ridiculous and messy. We ended up walking next door to Chick Fil A for breakfast. As for our room, we booked a King suite and the paint on the ceiling above the windows was peeling and falling off, the A/C was ridiculously loud, literally woke me up every time it came on and the mattress was so hard and lumpy. We did not sleep well the three nights we stayed there. The Staff was nice and helpful though.

Overall nice stay.

Liked: Nice Hotel and friendly enough staff. Liked the room.
Disliked: Bed mattress was hard. I feel like there needs to be rooms with softer mattress.

Superb

Disliked: We stayed on the 2nd floor in a corner room, the noise from the busy road below almost seemed amplified in our room.

Very good

Liked: Basketball courts, indoor pool
Disliked: The only thing I didn't like was how there is to much chemicals inside the pool, our eyes started burning after water would get splashed onto our faces. Something is unbalanced there. Other than that we love our room!

Good

Exceptional

Liked: Suite and bed were very comfortable and relaxing.
Disliked: Hallway on our floor smelled like marijuana.

Nice

Liked: It was very roomy
Disliked: Everything was closed in the hotel