Homewood Suites By Hilton Dallas Downtown Guest Reviews
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Michelle, Bartlesville, OK, visiting House of Blues Dallas
Hotel was in a great location but we were charged twice by the hotel for one night due to some sort of error with the credit card machine. This charge caused overdraft fees on my account that the hotel did not care about or fix. Nor apologetic in any way.
Liked: Location.
Disliked: Service was bad. Not helpful in any way.
Leah, Pomona, visiting House of Blues Dallas
Liked: Great staff; nice hotel; good amenities; easy check in/out; valet was good; liked the bathroom/closet.
Disliked: Odd room configuration.
Christine Wed, 9 July 2025
A true disappointment
Liked: Its location
Disliked: There was no hot water, the light switches were hard to turn off, the air conditioner was too loud to use, the refrigerator was louder than the air conditioner. Literally did not sleep a minute the second night. The staff were indifferent and hate no idea what was going on in the area. Valet was expensive but was good. Could not wait to leave.
Maxime Mon, 7 July 2025
AC unit
Disliked: The AC unit was loud
Heath Sun, 6 July 2025
Bad
Mommygarcia86 Sun, 6 July 2025
Good
Liked: Convience to everything beds comfortable
Disliked: That there was no pool website shown a pool
Gio Fri, 27 June 2025
Very good
Alexis Sun, 22 June 2025
Wouldn’t stay again.
Liked: Close for work
Disliked: Staff was not friendly. Claimed freshly remodeled however the ceiling was leaking during breakfast. The floors did not go all the way under the base boards, you could see a huge gap with all kinds of debris and trash. Also the towel rack and tub bar were barely hanging on. When trying to shower, it. Made all kinds of noise and very light water pressure.
Jack Tue, 17 June 2025
Very good
Eduardo Sun, 15 June 2025
Comfortable installations and good value
Liked: The room was comfy and spacious
Disliked: The parking
Becky Fri, 13 June 2025
Exceptional
Catharina Fri, 13 June 2025
Superb
Liked: Bedroom was super comfortable and big. The staff was extremely nice and polite to us
Disliked: Breakfast could have been better