Homewood Suites by Hilton FtLauderdale Airport-Cruise Port

Very good

Good

Very good

Exceptional

Liked: Nice clean facilities, nice staff
Disliked: No early check in, but there were a lot of people staying at the time.

Reasonable price for a comfortable...

Liked: I enjoyed the potato pancakes. There was plenty of options for me, as someone who does not eat meat.
Disliked: I can't think of anything.

Please check your room and...

Liked: The property was in a good location near the FLL Airport. It was clean.
Disliked: I asked for a room overlooking the pool, none available. The girl at the front desk put me in a suite. I thought that was very nice, but the air conditioning was NOT working. It was set at 66 degrees. The room temp never got below 76 degrees!! The VERY LOUD air conditioner ran ALL NIGHT LONG! I arrived later in the evening, very tired. Thank goodness I had earplugs with me. I woke up with a terrible headache and the LOUD air conditioner was still running. (Ran the WHOLE TIME I was there)

Very good

Save your money, go somewhere...

Liked: The receptionists were friendly and tried to be helpful.
Disliked: The rooms were run down. As you walk in the door of our room, the 1st thing I noticed was the large stain (bleach??) On the side of the couch facing you. The next was the age of the cushions and the fact that they were quite worn and nowhere close to being crisp. (Didn't feel like I wanted to even sit on it) we sat on the kitchen chairs. When i went to take a shower, there was not a shampoo dispenser . I called the front desk, but nothing ever showed up. The breakfast was HORRIBLE. The eggs were WET (makes you feel they were undercooked) the selection or lack of it was a big disappointment. Everyone within ear shot was saying the same thing, Yuck. We picked this Hotel for 3 reasons. First a tried and true name in the hotel business (didn't live up to our expectations at all). 2nd a good breakfast to start my day. Nothing fancy, just good taste with a little varity. Not even close, we just tossed our food in the trash. 3rd , I checked for an hotel that had shuttle service. We waited and waited. A man from a different hotel doing his pick-ups saw us waiting. He asked what was going on.We told him we've called but keep being told to be patient," it will get there as soon as possible". He said let me see what i can do and he started talking to all of the shuttle drivers.He even made sone called (several times) He said he was going to stay with us until we were picked up. And he did. I wish I had gotten the name of that Hotel, they understood the importance of customer service. We talked to some people at the hotel who said tgey finally gave up and grabbed a cab.

Passable