Home2 Suites by Hilton Lake Charles

Very good

My stay was an 8...

Liked: I was very comfortable in my stay at Home2 Suites.. It was my first time staying at this property but it definitely will not be my last
Disliked: The only thing I did not like was the mattresses on the bed they were hard that is the only thing I didn’t like.

Exceptional

Liked: Property is clean, looks new, very comfortable. Staff are nice and proactive.Will stay there again.

Exceptional

Exceptional

Weekend with friends

Liked: Clean and good location
Disliked: Breakfast needs to offer individual labeled yogurt for people that need to see if it fits dietary needs. Nothing had option to check

Superb

Liked: Very clean and location

1st impressions only happen once.

Liked: The amenities. Room suite was impressive. Breakfast selection was nice. Parking well lit.
Disliked: My room didn’t seem to be completely prepared for my arrival. I gave 24 hr arrival confirmation. The commode was not completely cleaned. It had residue on seat with a pubic hair on it. Shampoo bottle was completely empty. Bathroom sink was not wiped down. Room was stocked with made bed. Room looked like housekeeping was interrupted before finishing or forgot to come back as room door was ajar when I arrived. The disgusting smell of marijuana from someone on the first floor room near elevators greeted us on our way to our room after returning from our outing Breakfast buffet staff seemed angry no smiles . Only staff to say good morning with a smile was one front desk personnel.

Overall had a nice visit,...

Liked: Good location with easy access to the highway. Lots of nearby restaurants and entertainment. Breakfast was great, lots of options that were fresh and hot.
Disliked: n/a