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AustraliaHoliday Inn Portsmouth Guest Reviews
Overall Average Score:
Good (3.75 out of 5)
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Dave Mon, 14 July 2025
Bad
Disliked: The fact that I was charged twice and it took over a month to get my money back was unacceptableThe customer service was the worst I have experienced.
Stuart Sun, 13 July 2025
Very good
Yui Sun, 13 July 2025
quite small size room
Disliked: When booking my room, I noticed that the Premium Room was advertised as 24 square meters, whereas the Seaview Standard Room was listed as 20 square meters. Since the prices were the same, I chose the Premium Room specifically for the extra space.However, upon checking in, I found the room to be significantly smaller than advertised — certainly no larger than 20 square meters. This discrepancy suggests a clear case of misrepresentation, which influenced my booking decision. On top of that, the air conditioning in the room was not working, and the room faces west, making it extremely hot in the afternoon and very uncomfortable to stay in
Gloris Sun, 13 July 2025
Very good
David Sun, 13 July 2025
Good for a short stay
Liked: Location good , close to all attractions
Disliked: No low alcohol or 0.0 drinks at the bar although they are in the drinks menu.No fridge in room and air con poor.
Caroline Sun, 13 July 2025
It served its purpose, it...
Liked: Breakfast was very good, staff really friendly and helpful. very clean. Fridge in the room was good. Parking was good. The room was good size and furnished well.
Disliked: Restaurant was out of a lot of menu items (steak, burgers, some pizzas) so we didn't eat in. furnishings in bar and restaurant very basic and uncomfortable. We had asked for single beds which were not available which they told us in advance but we found double bed too small for us and didn't sleep well at all. The bed was comfortable with one person. It was rather expensive for what it was. the prices we think were inflated because of festival of speed weekend. much cheaper at other times. We had booked 2 nights but stayed just one because of the bed.
Karen Sun, 13 July 2025
Superb
Karen Sun, 13 July 2025
Superb
Neil Sat, 12 July 2025
Average! Premier inn do It...
Liked: Location
Disliked: Broken aircon Lack of towels Bit shabbyLack of vegan options at breakfast
Sujith Sat, 12 July 2025
Great stay - highly recommended!
Liked: Clean rooms and staffs were friendly. Absolute plus was the bar downstairs with late night dinner available.Kids even got ice lollipops, during check-in, thought it was a great gesture considering the hot weather that day.Typical English breakfast was nice. Swimming pool & other facilities was well looked afterOnly a 30min walk to the southsea beach, and the coastal walk was refreshing.
Disliked: Every things was great. This info. is only for others to read instructions carefully, which we didn’t.Swimming pool is open for kids only till 8pm on weekdays, and then 8-10pm is for adults only. Son was a bit disappointed, but it was our fault.
