I visited this Hotel on 5th August. The staff were very friendly and very helpful when questions were asked which I was unsure about. The only bad point I have is that I went to the hotel with 2 other people and when we ordered food in a quiet time, 2 of us had our food and then had to wait an hour for our other meal to arrive but waiter and staff were very apologetic. I would definitely stay here again.

Liked: Free use of the Swimming Pool and Gym Facilities.

Good access to the conference centre; breakfast was OK but facilities could have been better. Would stay again but now aware of the drawbacks.

Liked: Clean and tidy.
Disliked: TV in room didn't work - highlighted to front of house and wasn't sorted when I got back from the conference.

Liked: The food was generally good.
Disliked: The bathroom and bedroom facilities. The toilet tank kept running each time you flushed it and the bath wasn't draining out the water properly at all. The plumber had to come by the room twice.

Something went very wrong.

Liked: bed was comfortable
Disliked: someone else was given access to my room

Good

Liked: Location, right next to my conference. Had a small issue with the TV, fixed in 5 minutes.
Disliked: No mini bar

Poor

Exceptional

Close to ICC & Celtic...

Liked: Position was great to get to ICC for a concert
Disliked: We could hear bathroom noises from next door which disturbed us. Based on it was supposed to be an executive room & cost £130 we would expect a good nights sleep.

One night stay for concert...

Liked: Nice bar area. Good location for the concert attended
Disliked: Rooms in need of refurbishing

Very good

Great stay. All staff were...

Liked: Friendly staff .great location for the icc .

Good bed for the night...

Liked: Really convenient to the ICC. Perfect for an overnight. Nice atmosphere and friendly efficient staff.
Disliked: Nothing stand out. The shower was a little dated.