Exceptional

Liked: Quiet and comfortable
Disliked: N/A

A convenient and friendly overnight...

Liked: We arrived late (1am!) and the checking in process was efficient and friendly. The room was spotless and tidy, All the staff were friendly, helpful and human (ie not over-corporate). The choice of food at the buffet breakfast was good - juices, hot drinks, cereals, fruit, bread, cooked choices.
Disliked: Our room was a bit hot and we couldn't set the thermostat below 19c. We were able to open a window though, which helped. Unfortunately we had noisy neighbours either upstairs or immediately next door, who kept laughing and talking well beyond 2am. We tried calling to them to be quiet, but they obviously couldn't hear us! If there had been a phone in the room we would have called reception. Maybe some improved sound insulation would help?

Will stay in other holiday...

Liked: The Room was perfect for our stay as we were visiting family in Copthorne.
Disliked: Disabled Parking was a problem as it seem to me to be filled with cars that didn't move during our stay which gave me the impression that they were treating as a parking space while they were away on holiday somewhere else. not all cars were showing disabled badges.

Pleasant

Very good

Superb

Superb

Liked: Very comfortable. Friendly and efficient reception staff. Handy for the airport
Disliked: We were on the ground floor and we could hear the other guests on the floor above walking aroind theor room and talking very loudly at 3am, which kept us awake for some time

enjoyable stay

Liked: close to the gym and out of the town centre.

Superb

Disliked: Why do they charge an extra £12 for parking when you have to drive there