Holiday Inn London - Regent's Park Guest Reviews
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Write a review
Melanie, London, visiting 229 The Venue London Sat, 28 October 2023
Liked: Cleanliness.
Winston Thu, 8 May 2025
Nice stay, close to underground...
Liked: Availability of items for breakfast was wonderful, so was the serving of the meal. The breakfast was nice. The room was large and the bed was comfortable. The hotel is located close to underground/subway stations.
Disliked: The shape/design of the commode did not allow it to flush our poop off the sides and bottom. One member of the staff was rude to my wife. All the other staff were very polite and friendly.
Lynne Tue, 6 May 2025
veryenjoyable
Liked: we were upgraded, and received a free drinks voucher This was very kind
Disliked: a facecloth in thebathroom
Gillian Tue, 6 May 2025
Very good
Liked: Easy to get to, Underground stations closeRestaurant staff exceptionally friendly and helpful. Food very good.
Jānis Tue, 6 May 2025
Superb
Liked: Great European (not British) standard hotel.
Disliked: A little too big when your room is at the far end.
Burton Mon, 5 May 2025
Exceptional
Liked: Location was perfect, staff very polite and helpful. Breakfast was very good with a wide choice.
Michael Mon, 5 May 2025
Excellent
Liked: It was 2 minutes walk from the event we were going to
Disliked: Nothing
Rhona Mon, 5 May 2025
Fine for a short break
Liked: Fantastic location. Clean. Great breakfast
Disliked: Rooms are small and need updating
Graham Mon, 5 May 2025
Very good
Fayelle Mon, 5 May 2025
Great Hotel, but My iPhone...
Liked: Very good breakfast
Disliked: I accidentally left my iPhone charger (including adaptor and cable) in my room after checking out. I realized this approximately an hour later and promptly called the hotel. I was told that the charger had been found and that it would be kept safely at reception for me to collect.However, when I returned to the hotel a couple of hours later, I was only given the adaptor and plug, but the cable was missing. I insisted that the entire charger (cable and adaptor together) had been left in the room as one unit. Unfortunately, I was told that only the adaptor was found.This is extremely frustrating, as I am certain the cable was part of the charger when I left it. It leads me to believe that either the item was incompletely retrieved or that the cable may have been removed or taken after it was found.It is disappointing to experience this kind of situation in an establishment where guests expect trust and professionalism.
Lee-or Sun, 4 May 2025
Poor
Liked: The staff at the bar was great, the location was great
Disliked: We didn't get a room with a full size bed even though it appear in the reservation and the staff at the reception wasn't helpful or willing to help