Holiday Inn Express and Suites Union Gap- Yakima Area

Exceptional

Liked: Help was exceptional

Was very pleased with accommodations

Liked: Very clean
Disliked: N/A

I will not be staying...

Liked: It was close to where I needed to be
Disliked: Staff was rude. It was loud. The staff did not take care of my complaints about the constant stomping for two days straight upstairs.

Passable

Liked: Clean.
Disliked: The window shade was on an electric button, which didn't work. So the black out shade would go down and so it was only the see thru one. When I called down to the front desk, she said "yeah, that's always a problem ".Then there was 2 dogs across the hall barking non stop. When I asked if we could change rooms...she said no. And also there's no sound barrier within the shared room doors, and next room was a full large family with lots of kids jumping off the beds and yelling. Overall very loud all night and started off again around 6am.

Exceptional

Family enjoyed our stay in...

Liked: Clean, friendly staff, indoor pool, plenty of parking, location

Exceptional

Pleasant

Liked: Breakfast was the best thing
Disliked: Temperature was impossible to control without a lot of on and off noise. Pillows were awful. Shower floor was slippery until I rubbed it with a lot of water

Very good