Holiday Inn Express & Suites Albany Airport Area - Latham an IHG Hotel Guest Reviews
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|1.2 miles from Latham centre|
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Harold Mon, 18 October 2021
Generally good except for the...
Liked: Great location. Fairly good breakfast selection
Disliked: Ran out of breakfast foods
Kathy Sat, 16 October 2021
nice staff, nice location
Liked: pool and hot tub were great, lobby and breakfast area clean, friendly staff.
Disliked: has some renovation work going on but not really a problem.
Judy Wed, 13 October 2021
Liked: Location was good. Close to everything
Disliked: Our room hadn't been used in a while. It was musty and dusty. There was no bedspread or blanket on the bed and the heat was not consistent. I had to use a bath towel for a blanket. I spoke to the desk clerk and she assured me that they would bring a blanket to the room. There was no blanket when we returned. We checked out a day early because of the terrible condition of the room.
Nicholas Wed, 13 October 2021
Overpaid for a less than...
Disliked: Rooms definitely need a thorough cleaning, carpets are long overdue steam cleaning. Breakfast did not at all match pictures shown online. Huge disappointment here! :?(
Teresa Mon, 11 October 2021
Nice clean hotel
Liked: This is a very nice hotel. We had a big king size bed and the room was huge still. The amenities of soaps was very nice.
Anonymous Fri, 8 October 2021
Disliked: Hotel needs renovation asap. Dirty floors and carpets. Otherwise fine.
Kathleen Thu, 7 October 2021
Tracy Wed, 6 October 2021
It was okay. I will...
Liked: Breakfast was.okay considering that covid. And the rules and regulations
Disliked: Would have been informed on arrival or website. Or even posted.in room that.i.had no maid service while I was there. Which meant no fresh.towels,or replenished coffee supplies for the in room.coffee maker. I understand that people do.not want to be exposed then have a.way.for us to get coffee supplies maybe have bags ready at the reception desk. I know putting like that.out.means people.taking but the fact.i had trouble getting extra.cups especially for the fee they charge.for the rooms (there was blood.on the drapes)
Anonymous Sat, 2 October 2021
Disliked: The room was "clean" but the carpet was VERY stained as was the bench to set your luggage on. It looks as if the hotel is under construction but we were there 2 weeks in a row and never saw work going on. But everyone was friendly and it was comfortable.
Matthew Thu, 30 September 2021
Liked: They switched my room to a handicap and it had a stain on the floor wright next to the front desk noisy all night .Went to take a shower and the hole bathroom floor got wet . I wasnt happy
Disliked: workers were all very nice