I really feel that this was not good value for money and yet it could be brilliant in such a great location.

Liked: The receptionist was helpful.
Disliked: The lift didn't work; the door buzzer didn't work when I returned soaking wet at 10-30.

Superb

Under the the current situation...

Liked: Under the current coronavirus situation the staff did very well.
Disliked: Breakfast was a bit hit and miss but under the current coronavirus situation they done very well

Good

Perfect location for the shopping.

Liked: It was a perfect location to the shops and the parking was a very good add on, especially at the discounted price. Also to get discount in the surrounding restaurants with your hotel card is a bonus.
Disliked: The room hadn?t been properly cleaned when we arrived. The previous guest rubbish was still in there.

For the purpose of our...

Liked: Value for money, excellent breakfast, cheerful and efficient staff For our purpose the hotel was exactly what we wanted at a very good price
Disliked: Lack of cosmetics

Passable

Room very disappointing

Liked: Location
Disliked: Room and bed were very tired

Exceptional

Liked: Excellent position for shops restaurants navy gunwharf museum
Disliked: In car park no sign for the nearest place to park for the holiday inn.

Location couldn't have been better...

Liked: Room, location, breakfast, staff all tip top except it is always disappointing to only find one chair in a double room.
Disliked: Needs another chair in a double room