I really feel that this was not good value for money and yet it could be brilliant in such a great location.

Liked: The receptionist was helpful.
Disliked: The lift didn't work; the door buzzer didn't work when I returned soaking wet at 10-30.

Very good

Good

Liked: Great location. Friendly staff. Clean and tidy.
Disliked: Bed had 2 castors missing so we slept on a slant for the first night. Rooms were fairly basic for the price. Lack of plug sockets next to the bed which was inconvenient as my husband needs to wear a mask at night for sleep apnea.

Good

Liked: Location
Disliked: Price and breakfast minimal

I never found cooperation from...

Liked: Location is good
Disliked: Workers do not have the ability to deal with emergencies, they act like a robot, when you ask them for a service. In emergency and humanitarian situations, workers need a sense of initiative

Very disappointed

Liked: Location
Disliked: Staff at reception had no uniform, didn?t seem interested and miserableRoom was small, bed sank in middleShower was mouldy and dirty, shower curtain didn?t reach the floor so water went on floor. Also only had 2 curtains hooks.Very small tv with half the channels not working

Perfect location for sons graduation

Liked: Location for Gunwharf
Disliked: Double bed couldn?t they be a king size?

5 star quality

Liked: Perfect location for our overnight stay for my partners birthday.The staff were all exceptional Henry, Dee, Kyle,charlee and Amy all made us feel so welcome and nothing was toomuch to ask polite friendly and helpfulWe stayed in room 304 and it was very clean and the bed was very comfortable all in all we would definitely come back again
Disliked: The price per night is quite expensive but apart from that can't complain about anything

Good

Very good