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Holiday Inn Express Jamaica - JFK AirTrain - NYC eef - (855) 270-4339
Holiday Inn Express Jamaica - JFK AirTrain - NYC, 97-18 Sutphin Boulevard, Jamaica, NY -(855) 270-4339
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BOOK ONLINE OR CALL - (855) 270-4339
3.65
HOTEL RATING: 
GOOD
3.65 out of 5 (1883 Ratings)
5.7 miles from Jamaica centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
Located within 3.5 miles of Aqueduct Racetrack and 5.2 miles of Arthur Ashe Stadium Holiday Inn Express - Jamaica - JFK AirTrain - NYC an IHG Hotel provides rooms with air conditioning and a private bathroom in Queens. Among the facilities at this property are a 24-hour front desk and a business center along with free WiFi throughout the property. Belmont Park Race Track is 5.4 miles away and Citi Field is 6.1 miles from the hotel. All guest rooms in the hotel are equipped with a flat-screen TV. Barclays Center is 10 miles from Holiday Inn Express - Jamaica - JFK AirTrain - NYC an IHG Hotel while Chrysler Building is 13 miles away. The nearest airport is John F. Kennedy International Airport 3.1 miles from the accommodation.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
w
Non Smoking
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
r
Pets Allowed
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Wheelchair accessible
` vending machine
` Free Wi-Fi
` English
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Car rental available
` CCTV security in common areas
` Complimentary drinking water
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Laundry services
` Non-smoking property
` Safety chain and/or latch on doors available
` Toiletries provided
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Professional cleaning services
` Cleaning products available

Holiday Inn Express Jamaica - JFK AirTrain - NYC Guest Reviews

Overall Average Score: 
Good (3.65 out of 5)

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4

Very Good - 4.0 out of 5

Jessica Sun, 17 March 2024

Excellent location from JFK airport,...

Liked: Location was super easy to get to and from JFK airport which was really great for us as we arrived late at night and were only there for a limited time while waiting for a connecting flight. Staff were very helpful and let us store our bag for the day before our flight later in the day
Disliked: Breakfast was limited and served on paper plates

3.5

Good - 3.5 out of 5

Jahmir Sun, 17 March 2024

Good

4

Very Good - 4.0 out of 5

Renata Sat, 16 March 2024

Very good

4.5

Wonderful - 4.5 out of 5

Stacy Fri, 15 March 2024

Superb

4.5

Wonderful - 4.5 out of 5

Yadana Fri, 15 March 2024

Superb

Liked: Very clean, well maintained and a nice breakfast as well as super convenient to the AIRTRAIN. Staff also friendly and courteous.
Disliked: Neighborhood is not great but location to AIRTRAIN is super convenient.

1

Poor - 1.0 out of 5

Damien Fri, 15 March 2024

Unapproachable staff, ample evidence of...

Disliked: This hotel is a joke. For starters my actual stay here was a nightmare - unapproachable front desk staff, a corridor reeking of cannabis and noisy occupants in the room next to mine. I was charged a security deposit on arrival and it took 29 days going back and forth with the hotel via telephone to get my money back. This is despite them promising to send an email as proof of said deposit being released as requested by my bank. There is one so-called manager in particular working here named Gary. He seriously needs further training in hospitality management and tourism. Going by his google reviews - I’m not the only one with this opinion of him. I cannot imagine one would rise to the ranks of “manager” and lack basic customer service skills. If you cannot do the job properly or are frustrated by it then you should step down and give it to someone more capable of doing it. I have stayed in Holiday Inns around the world and they are usually excellent. I have never yet received such appalling service from this franchise. However, the JFK branch needs to be audited, because the aforementioned behavior is definitely damaging to the IHG brand.

4

Very Good - 4.0 out of 5

Wright Thu, 14 March 2024

Very good

5

Exceptional - 5.0 out of 5

Elika Thu, 14 March 2024

Exceptional

3

Pleasant - 3.0 out of 5

Carline Tue, 12 March 2024

Pleasant

5

Exceptional - 5.0 out of 5

Reginald Tue, 12 March 2024

Exceptional

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Holiday Inn Express Jamaica - JFK AirTrain - NYC 97-18 Sutphin Boulevard, Jamaica, NY