Holiday Inn Express Hotel & Suites Texarkana East, Texarkana

I would stay again.

Liked: The room was clean and smelled good..
Disliked: A girl at the front desk when I was checking in, seemed to have a bit of an attitude. First, when checking in she didn’t act like she wanted to be there. Second, when handed my keys in the envelope on the envelope was the Wi-Fi password and one of the letters I could not make out I thought it was a Y. I asked her what the letter was and she says it’s a K. I said it looks like a Y and she said it’s a K. I said alright, Let me have your pen so I can change it. She then says let me have it and wrote in big bold letters the password like I was an idiot and could not see. did not make me feel the greatest. The king sized mattress was hard and thin.. Not comfortable at all

Good

Superb

Liked: its clean and their staff was so friendly. breakfast was outstanding too!

Superb

Disappointment from any other holiday...

Liked: No bugs.
Disliked: Lots of stuff is broken.The spa didn't function. i asked if it was open at checkin but wasn't told it didn't function properly.Until i called from the pool room. The rinse off shower in the pool area does not function either!This is the only reason i booked here.We love staying at the one in Yukon West Oklahoma, but this one felt like a super 8!The tile was loose in the bathroom. You could completely pull one up. Outlets on the lamp did not function!Was charged more than my booking price!!!At breakfast, there were a lot of people, and i asked if they could put out some more muffins. The lady was rude and snurled and say thats what they put out for the day...

Disappointing

Liked: Good location
Disliked: The place starting to get outdated. Most of all though is that the breakfast was absolutely horrible

Not good wouldn't recommend. Was...

Liked: Location was good.
Disliked: Breakfast wasn't good. At least not as good as it was in the past. Bed was very uncomfortable. Cleanliness of room wasn't good. Shower curtain had mold on it.